Resident Services & Leasing Specialist

Beacon Communities LLC; Buffalo (AL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health & Wellness Benefits

13 paid holidays

401k with company match

Life Insurance

Job summary

Beacon Communities LLC seeks a Leasing Specialist for Niagara Square, Waterfront, and Shoreline Apartments in Buffalo, NY. The role involves selling apartment living benefits, guiding applicants through the leasing cycle, and achieving occupancy targets while delivering strong customer service.

You will conduct tours of model and available units, manage renewals, prepare documentation, and collaborate with the occupancy team to ensure smooth operations and positive resident relations on a busy,

Qualifications

• Associates degree or equivalent work experience required.
• Two years sales/leasing experience desirable.
• Attention to detail required.
• Knowledge of subsidy regulations preferred.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Builds relationships with prospective and current residents and coordinates all phases of the leasing process: intakes, interviews, processing, preparation and distribution of applications.
• Provides polished and professional sales tours of the model apartment, vacant apartments and community amenities.
• Achieves tiered rent levels and occupancy goals.
• Coordinates and prepares annual lease renewals and income re-certifications.
• Updates daily turnover log, maintains waiting list, prepares weekly leasing reports and market study.
• Prepares lease packages and supplemental documents for new move-ins.
• Conducts new resident orientation.
• Provides backup support to Occupancy Specialist.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules and regulations.
• Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.
• Preserves and respects resident and applicant confidentiality.

Skills

Attention to detail

Subsidy regulations

MS Office

Excel

Independent work

Organizational skills

Interpersonal skills

Sales skills

Education

Associates degree or equivalent

Tools

Microsoft Office

Excel

Job description

Beacon Communities LLC seeks a Leasing Specialist for Niagara Square, Waterfront, and Shoreline Apartments in Buffalo, NY. The role involves selling apartment living benefits, guiding applicants through the leasing cycle, and achieving occupancy targets while delivering strong customer service.

You will conduct tours of model and available units, manage renewals, prepare documentation, and collaborate with the occupancy team to ensure smooth operations and positive resident relations on a busy,