Resident Services & Leasing Manager

Stratum LLC; Salem (OR); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Voluntary supplemental insurance

Pet insurance

Dependent Care FSA

401(k) with 100% company match up to 4

Employee Assistance Program

Vacation and sick time accrual

Paid holidays including your birthday

Cell phone stipend

Performance-based bonus opportunity

Job summary

Stratum LLC in Salem, OR is seeking an organized Assistant Manager I to support daily operations of one apartment community. You will work with the Property Manager on leasing activities, resident relations, rent collection, and property administration to keep the community running smoothly.

This full-time role runs Monday through Friday, 8:00 AM to 5:00 PM, with a 60-minute unpaid lunch and opportunities to contribute to resident experiences and outcomes.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple priorities with accurate records.
• Basic math for rent collection, reporting, and admin tasks.

Responsibilities

• Provide professional and timely assistance to residents, prospective residents, and vendors.
• Conduct apartment and community tours and support leasing activities.
• Process rental applications, prepare lease agreements and resident files.
• Assist with responding to after-hours emergencies and on-call rotation as required.
• Coordinate with maintenance staff and vendors to address work orders.

Skills

Customer service

Communication

Organizational skills

Microsoft Office 365

multitasking

Education

High school diploma or equivalent

Tools

Property management software

Phone & email etiquette

Job description

Stratum LLC in Salem, OR is seeking an organized Assistant Manager I to support daily operations of one apartment community. You will work with the Property Manager on leasing activities, resident relations, rent collection, and property administration to keep the community running smoothly.

This full-time role runs Monday through Friday, 8:00 AM to 5:00 PM, with a 60-minute unpaid lunch and opportunities to contribute to resident experiences and outcomes.