Resident Coordinator / Bookkeeper

Bridge Property Management; Norcross (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Bridge Property Management is seeking a Resident Service Coordinator to serve as the on-site ambassador to residents, handling tenant requests and coordinating with the maintenance team to resolve issues. This role also acts as the primary Accounts Payable support for the community, processing vendor invoices and assisting with property accounting functions while maintaining accurate records.

Strong customer service, communication, and organizational skills are essential as you manage events,

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively and develop relationships quickly.
• Leasing, sales and closing skills.
• Knowledge of accounting principles and property management accounting preferred.
• Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopier.
• Basic computer and data-entry skills.
• Demonstrate strong work ethics with the ability to adapt to change.
• Understand and carry out oral and written instructions.

Responsibilities

• Coordinate tenant requests and respond with maintenance team collaboration.
• Input information into computer systems accurately and timely.
• Arrange and plan events and resident functions.
• Manage and respond to online reviews.
• Create and maintain the monthly marketing calendar.
• Take and distribute weekly meeting notes.

Skills

Customer service

Communication

Leasing/sales

Accounting knowledge

Excel

Data entry

Adaptability

Oral and written instructions

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

The Resident Service Coordinator position is the management office "Ambassador" to the tenants. Bridge Property Management's image is reflected in the attitude, appearance, and image portrayed by the Resident Service Coordinator. This position also serves as the primary Accounts Payable support for the community by processing invoices and assisting with property accounting functions.

Essential Functions

• Office administrative functions
• Coordinating tenant requests
• Working with maintenance team to resolve requests
• Input information into computer systems accurately and timely
• Arrange and plan various events and classes
• Assist in planning resident functions
• Manage and respond to online reviews
• Conduct resident follow-ups and walk-throughs as needed
• Create and maintain the monthly marketing calendar
• Send resident blast emails and community communications
• Purchase and maintain office supplies and hospitality items
• Take and distribute weekly meeting notes

Financial And Accounting Functions

• Process vendor invoices for payment (Accounts Payable)
• Request vendor and utility statements as needed
• Complete journal entries, reclasses, and accruals
• Assist with bank reconciliations and financial statement preparation
• Support accounts receivable and daily/monthly cash receipts and disbursementsMaintain accurate financial records
• Support accounting functions excluding payroll-related responsibilities

Follow Bridge policies and procedures and comply with Fair Housing, state and federal laws

Follow all safety procedures and notify supervisor of safety hazards

Special projects and other responsibilities as assigned

Qualifications

Excellent customer service skills

Ability to communicate effectively and develop relationships quickly

Leasing, sales and closing skills

Knowledge of accounting principles and property management accounting preferred

Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopier

Basic computer and data-entry skills

Demonstrate strong work ethics with the ability to adapt to change

Understand and carry out oral and written instructions

Skills And Abilities

High school graduate or equivalent (Bachelor's degree preferred)

6 months service industry experience (property management and accounting experience preferred)

Must be proficient in Excel and Microsoft Office

Regular office work, however, occasional outside duties in all weather conditions

JOB CODE: 1000744