Resident Services & Leasing Assistant

Tailwind Group; Lubbock (TX); On-site; USD 17,000 - 19,000; Part time

Job summary

Tailwind Group is seeking a Part-time Community Assistant in Texas to provide high-quality customer service to residents and support office staff. The role requires a variable schedule, rotating nights and weekends, and duties at the front desk and in leasing activities.

The compensation is $12.00 - $14.00 per hour with bonus potential. Preference is given to candidates living onsite and currently enrolled at a university, with strong administrative and Microsoft Office skills.

Qualifications

• Demonstrated ability to work in a growing, fast-paced environment with multiple tasks.
• Strong administrative, organization, and communication skills are required.
• Proficiency in Microsoft Office programs: Excel, Word, PowerPoint, Outlook.
• Preference for candidates living onsite and currently enrolled at the university.
• Ability to work with residents, staff, vendors, and community members.

Responsibilities

• Deliver high-quality customer service to residents and prospective tenants.
• Assist with marketing efforts on campus and in the community.
• Respond to leasing inquiries by scheduling tours and following up with prospects.
• Assist with annual unit turnover and move-in/move-out procedures.
• Perform Front Desk duties and maintain accurate file documentation.
• Assist in collecting required fees per company policy.
• Gather resident feedback and relay it to the team.
• Handle after-hour emergency issues as needed.
• Perform other duties as directed by the Property Manager.

Skills

Customer service

Administrative skills

Communication skills

MS Office

Tools

Microsoft Office Suite

Job description

Tailwind Group is seeking a Part-time Community Assistant in Texas to provide high-quality customer service to residents and support office staff. The role requires a variable schedule, rotating nights and weekends, and duties at the front desk and in leasing activities.

The compensation is $12.00 - $14.00 per hour with bonus potential. Preference is given to candidates living onsite and currently enrolled at a university, with strong administrative and Microsoft Office skills.