Part-Time Resident Experience Assistant

Tailwind Group, Inc.; College Station (TX); On-site; USD 17,000 - 19,000; Part time

Job summary

Tailwind Group, Inc. at The Landing College Station is seeking a part-time Community Assistant to deliver high-quality customer service to residents and support the office staff.

This role emphasizes friendly leasing interactions, tours, and event support, with a focus on maintaining a welcoming community. The position requires a variable schedule not to exceed 29.5 hours weekly, some nights and weekends, and onsite residency is preferred.

Qualifications

• Preferred to live onsite and be currently enrolled at the university.
• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Possess strong administrative, organization, and communication skills.
• Demonstrate a high level of integrity and professionalism.
• Be a self-motivated individual and excel at working in a team environment.
• Ability to have a positive and innovative approach to problem-solving.
• Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

Responsibilities

• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Complete administrative and Front Desk tasks and duties.
• Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
• Seek feedback from residents and communicate them with the team.
• Respond to after-hour emergency issues as needed.
• Perform other duties as directed by Property Manager.

Job description

Tailwind Group, Inc. at The Landing College Station is seeking a part-time Community Assistant to deliver high-quality customer service to residents and support the office staff.

This role emphasizes friendly leasing interactions, tours, and event support, with a focus on maintaining a welcoming community. The position requires a variable schedule not to exceed 29.5 hours weekly, some nights and weekends, and onsite residency is preferred.