Resident Services Lead — Senior Care & Coordination

Jaybirdseniorliving19; Durango (CO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with match

PTO & flexible hours

On-demand pay

Career growth

Job summary

Jaybird Senior Living is seeking a Resident Services Coordinator to lead the resident services function in the healthcare department, modeling care expectations and supporting residents and staff. The role emphasizes advocacy for the community’s vision and values and requires strong communication and organizational skills.

Essential duties include coordinating care per ISP, maintaining the EHR, ensuring infection control, and helping residents engage in activities while upholding

Qualifications

• 1–3 years healthcare experience or training.
• 1–3 years managerial experience in healthcare.
• Healthcare leadership and patient-focused approach.
• Strong communication and organizational skills.
• Respectful, caring demeanor with residents.
• Ability to train and supervise staff.

Responsibilities

• Lead resident services coordination in the healthcare department.
• Monitor vital signs and document ISP in the EHR system.
• Communicate resident status changes to clinicians and supervisors.
• Maintain confidentiality and HIPAA compliance.
• Support infection control and PPE protocols.
• Assist with activities and resident engagement.
• Develop staff schedules and participate in hiring/training.

Skills

Healthcare experience

Leadership experience

Welcoming demeanor

Communication skills

Organizational skills

Strong work ethic

Listening skills

Problem-solving

Elder care interest

Quality service

Budgeting abilities

Adaptability

Team empowerment

Compassionate approach

Education

Healthcare-related training

Managerial experience in healthcare

Tools

EHR system

HIPAA compliance

Job description

Jaybird Senior Living is seeking a Resident Services Coordinator to lead the resident services function in the healthcare department, modeling care expectations and supporting residents and staff. The role emphasizes advocacy for the community’s vision and values and requires strong communication and organizational skills.

Essential duties include coordinating care per ISP, maintaining the EHR, ensuring infection control, and helping residents engage in activities while upholding