Resident Services & Front Desk Specialist

FirstService Residential; Saint Augustine Shores (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Full benefits package

Medical, dental, vision coverage

401(k) with company match

Paid holidays

Job summary

FirstService Residential in Saint Augustine Shores, FL, seeks an Administrative Assistant to be the welcoming front desk contact at the community amenity center. You will blend administrative support with resident-focused customer service, greet owners and visitors, check in guests, and help residents acclimate to amenities and community policies.

This full-time, non-exempt role offers comprehensive benefits, a 401(k) match, paid holidays, and opportunities to coordinate reports, process

Qualifications

• Associates degree preferred or equivalent work experience.
• 3–5+ years of related work experience.
• Strong customer service and administrative skills.

Responsibilities

• Provide front desk coverage and greet residents and guests.
• Prepare and coordinate operating and committee reports.
• Answer phones and route messages courteously and promptly.
• Arrange board meeting notices and calendar coordination.
• Maintain resident information in the database and generate reports.
• Process invoices and maintain purchasing records.

Skills

Associate degree

Experience 3–5+ years

Customer service

Administrative proficiency

Education

Associate degree in business

Job description

FirstService Residential in Saint Augustine Shores, FL, seeks an Administrative Assistant to be the welcoming front desk contact at the community amenity center. You will blend administrative support with resident-focused customer service, greet owners and visitors, check in guests, and help residents acclimate to amenities and community policies.

This full-time, non-exempt role offers comprehensive benefits, a 401(k) match, paid holidays, and opportunities to coordinate reports, process