Resident Experience & Community Events Lead

West Shore; Saint Augustine (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full medical and dental benefits

Paid holidays

Vacation time

Continued training

Job summary

West Shore is seeking a full-time Resident Services Specialist for our upscale apartment community in St Augustine, FL. The role focuses on delivering excellent customer service to residents, prospective residents, guests and vendors, collaborating with the property team, and fostering a welcoming, high-energy environment.

Responsibilities include hosting at least one resident event per month, maintaining logs, addressing lease issues, guiding tours and leasing, managing social media and a

Qualifications

• Provide excellent customer service to residents, prospective residents, guests and vendors.
• Coordinate and promote resident events; minimum of one per month.
• Strong interpersonal, communication, organization, writing and computer skills.

Responsibilities

• Greet, tour and lease to prospects and respond to inquiries.
• Maintain logs of resident issues and services provided; assist with lease violations under supervision.

Skills

Customer service

Event planning

Property management

Communication

Tools

Kingsley platform

Job description

West Shore is seeking a full-time Resident Services Specialist for our upscale apartment community in St Augustine, FL. The role focuses on delivering excellent customer service to residents, prospective residents, guests and vendors, collaborating with the property team, and fostering a welcoming, high-energy environment.

Responsibilities include hosting at least one resident event per month, maintaining logs, addressing lease issues, guiding tours and leasing, managing social media and a