Resident Services & Front Desk Coordinator

Polaris Healthcare; South Amsterdam (NY); On-site; USD 23,000 - 24,000; Full time

Job summary

Polaris Healthcare is seeking an administrative assistant to answer telephones, respond to residents' requests, and assist staff in coordinating services for residents, families and guests.

You will maintain daily resident and visitor logs, prepare correspondence, organize office communications, and carry out duties as assigned by management. The role offers an hourly pay rate around $16.50–$17.00, reflecting entry-level administrative work in the New York area.

Responsibilities

• Answer telephones and respond to residents' requests.
• Assist staff in providing and coordinating services to residents, families and guests.
• Assist residents and staff in solving problems if asked.
• Maintain the daily resident log and visitor log.
• Prepare correspondence and other forms/documents needed for daily operations and marketing.
• Organize office functions and flow of communication.
• Duplicate and distribute information.
• Compose and edit written documents to ensure correct spelling and grammar.
• Create and maintain an environment for residents, families and guests that is customer-friendly and that values and respects the uniqueness of each individual.
• Sort and distribute mail to individual mailboxes if needed.
• Carry out other duties as assigned by Management Team.

Job description

Polaris Healthcare is seeking an administrative assistant to answer telephones, respond to residents' requests, and assist staff in coordinating services for residents, families and guests.

You will maintain daily resident and visitor logs, prepare correspondence, organize office communications, and carry out duties as assigned by management. The role offers an hourly pay rate around $16.50–$17.00, reflecting entry-level administrative work in the New York area.