Dynamic Office Receptionist & Mental Health Billing Pro

Polaris Healthcare; Village of Spring Valley (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Polaris Healthcare is seeking an Office Receptionist in Spring Valley, NY to greet patients and visitors, answer calls, and manage front desk tasks during evening hours.

Responsibilities include registering new patients in the EHR, scheduling intake appointments, handling insurance verifications and copays, maintaining a clean waiting area, and ensuring daily procedures are completed.

Qualifications

• Must have mental health billing and insurance knowledge

Responsibilities

• Greet patients, families, staff, and visitors
• Answer and appropriately handle incoming phone calls, faxes, and electronic messages
• Register new patients in the EHR and assist with paperwork, as appropriate
• Schedule intake appointments based on provider schedule including in-person and telehealth visits
• Handle insurance related tasks such as verifying patient eligibility, obtaining prior authorization and collecting copays/self-pay payments
• Maintain front desk area in a clean and organized manner ensuring a sufficient supply of office/clerical supplies
• Maintain patient waiting area in a clean and welcoming manner
• Ensures that all beginning and end of day procedure/tasks are followed and completed in a timely manner
• Reports any incidents or abnormal occurrences to Office Manager

Job description

Polaris Healthcare is seeking an Office Receptionist in Spring Valley, NY to greet patients and visitors, answer calls, and manage front desk tasks during evening hours.

Responsibilities include registering new patients in the EHR, scheduling intake appointments, handling insurance verifications and copays, maintaining a clean waiting area, and ensuring daily procedures are completed.