Resident Services & Front Desk Coordinator

The Community Builders, Inc.; Minneapolis (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) retirement plan

Paid holidays

Job summary

The Community Builders, Inc. (TCB) seeks an Administrative Assistant to deliver superior customer service to residents, guests, and staff at the property site.

This in-office role provides administrative support to the Community and/or Services Maintenance Manager across many property tasks while maintaining regulatory compliance. The position requires five days per week in the office and involves greeting residents, handling applications, coordinating maintenance, and assisting with lease

Qualifications

• Excellent customer service and communication skills in English and Spanish.
• Ability to type at least 35 wpm.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Greet residents and visitors, respond to inquiries, and refer issues as needed.
• Schedule appointments and conduct in-person visits.
• Process applications and pre-qualify prospects per housing requirements.
• Coordinate maintenance requests with the Service Management team.
• Maintain records for staff, phones, parking and office keys.
• Code and process invoices and resolve discrepancies.

Skills

Customer service

Bilingual English/Spanish

Typing 35 wpm

MS Office

Office systems

Education

High school diploma or GED

Administrative/customer service experience in Property/Hotel/Retail

Tools

Yardi

Job description

The Community Builders, Inc. (TCB) seeks an Administrative Assistant to deliver superior customer service to residents, guests, and staff at the property site.

This in-office role provides administrative support to the Community and/or Services Maintenance Manager across many property tasks while maintaining regulatory compliance. The position requires five days per week in the office and involves greeting residents, handling applications, coordinating maintenance, and assisting with lease