Resident Services & Employment Coordinator

Houston Housing Authority; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Houston Housing Authority is seeking a Full Time Professional to assist residents in overcoming barriers to employment and self-sufficiency. You will interview residents, assess needs, design action plans, and connect clients with community resources and support services.

The role emphasizes counseling, data management, and collaboration with partners to improve resident outcomes. A Bachelor's degree is preferred, with bilingual abilities and robust case-management experience valued.

Qualifications

• Bachelor's degree preferred in sociology, psychology or related field.
• Five years of related case management experience may substitute for the degree.
• Bi-lingual with English and fluency in Chinese, Vietnamese, Cantonese or Spanish preferred.
• Bondable.
• Valid Texas driver's license or ability to obtain within 30 days.
• Eligibility for Houston Housing Authority fleet auto insurance.

Responsibilities

• Conduct interviews with residents to assess needs and assist in designing plans for economic self-sufficiency.
• Provide counseling and supportive assistance to residents in crisis situations.
• Coordinate transportation for field trips and accompany residents on field visits.
• Develop and maintain community resources and referral systems with partners.
• Prepare reports and maintain resident files.

Skills

Interpersonal skills

Counseling

Case management

Independent work under pressure

Motivational interviewing

Education

Bachelor's degree in Sociology/ Psychology/ related field

Job description

Houston Housing Authority is seeking a Full Time Professional to assist residents in overcoming barriers to employment and self-sufficiency. You will interview residents, assess needs, design action plans, and connect clients with community resources and support services.

The role emphasizes counseling, data management, and collaboration with partners to improve resident outcomes. A Bachelor's degree is preferred, with bilingual abilities and robust case-management experience valued.