Resident Services Director: Culture & Engagement Leader

The Henry Senior Living; Ballwin (MO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Daily Pay

Direct Deposit

Promote from within

Job summary

The Henry Senior Living in Ballwin, MO is seeking a full-time Resident Services Director. Lead the community’s activities and engagement for residents, ensuring compassionate, high-quality service. Salary ranges from $52,000 to $71,760 with up to $4,000 in annual performance bonuses.

Schedule is Mon-Fri, with weekend manager on duty rotation. Role requires 18+, 1+ year experience in activities, strong English communication, and ability to lift up to 50 pounds.

Qualifications

• Must be at least 18 years old.
• At least 1 year of experience conducting group activities and evaluating resident needs.
• Knowledge of care and supervision requirements for residents.
• Able to read, write and communicate in English at 12th grade level or higher.
• Clear verbal and written communication skills.
• Ability to follow written and verbal directions and solve practical problems.
• Positive and energetic attitude.
• Professional appearance and conduct.
• Must be able to lift/move up to 50 pounds.
• Must be criminally cleared.
• Health screening within 6 months prior to or 7 days after employment and TB test clearance.
• Clean driving record and chauffeur license where required.

Responsibilities

• Create and lead a culture of engagement; shape events and activities for residents.
• Develop, run and maintain a high-quality activities program.
• Lead Resident Services and ensure resident engagement and satisfaction daily with compassionate service.

Skills

Group activity leadership

English proficiency

Communication skills

Follow directions

Positive attitude

Professional appearance

Physical stamina

Criminal clearance

Health screening/TB test

Valid driver's license

Chauffeur license

Job description

The Henry Senior Living in Ballwin, MO is seeking a full-time Resident Services Director. Lead the community’s activities and engagement for residents, ensuring compassionate, high-quality service. Salary ranges from $52,000 to $71,760 with up to $4,000 in annual performance bonuses.

Schedule is Mon-Fri, with weekend manager on duty rotation. Role requires 18+, 1+ year experience in activities, strong English communication, and ability to lift up to 50 pounds.