Resident Services Director: Care Planning & Resources

Novato Healthcare Center; Novato (CA); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Novato Healthcare Center is seeking a Social Services Director to lead psychosocial care and coordinate resident services. You will identify residents' needs, orient new admissions, and oversee discharge planning in alignment with federal, state, and internal requirements.

You will maintain referrals, coordinate financial affairs, and ensure clear communication with families and staff. Participation in QMPI and family council activities is expected to support quality care across the center.

Qualifications

• Bachelor's degree in Social Work or human services plus one year supervised healthcare experience.
• High School Diploma or equivalent for centers under 120 beds.
• Must present neat appearance and be in good health.
• Strong written and verbal communication skills and good interpersonal abilities.
• Knowledge of social resources in the community; Psycho/Social health background preferred.

Responsibilities

• Identify and meet residents' psychosocial and concrete needs per federal, state and company requirements.
• Orient residents to the center and assist with discharge planning.
• Maintain records of outside referrals and coordinate residents' financial affairs.
• Communicate care plans to residents, families and staff; participate in QMPI initiatives.
• Organize Family Council meetings and coordinate room moves as needed.

Skills

Communication skills

Interpersonal skills

Administrative skills

Organizational skills

Knowledge of social resources

Healthcare experience

Education

Bachelor's degree in Social Work or human services

LSW certification (TX Centers)

High School Diploma or equivalent

Job description

Novato Healthcare Center is seeking a Social Services Director to lead psychosocial care and coordinate resident services. You will identify residents' needs, orient new admissions, and oversee discharge planning in alignment with federal, state, and internal requirements.

You will maintain referrals, coordinate financial affairs, and ensure clear communication with families and staff. Participation in QMPI and family council activities is expected to support quality care across the center.