Resident Services Director

Alta Vista Senior Living; Vista (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401K

Paid vacation

Holidays

Sick leave

Growth opportunities

Positive work environment

Job summary

Alta Vista Senior Living in Vista, California is seeking a Resident Services Director to oversee the Residential Care Department and coordinate resident care programs in compliance with state regulations and company policies.

The role requires an LVN in good standing, 2–3 years of supervisory experience in an assisted living or skilled nursing setting, and CPR/First Aid certifications. English fluency and reliable transportation are essential for on-site operations.

Qualifications

• Must have a valid LVN in good standing.
• 2–3 years of supervisory experience in assisted living or skilled nursing.
• First Aid and CPR certification required.
• Reliable transportation for off-site visits.
• Fluent in English (read, write and speak).

Responsibilities

• Supervise resident care staff, provide training, set and adjust pay and hours, and recognize performance.
• Interview residents and families pre-admission; assess care needs and levels.
• Update medical charts and care plans; monitor health status.
• Notify physician, pharmacist, and family of health changes or incidents.
• Order medications and maintain proper storage and records.
• Implement orientation and education programs per company policies.
• Schedule Personal Care Assistants and assign daily tasks.
• Verify hours on time cards and payroll; arrange coverage as needed.
• Audit medication administration and recruit/join staff as necessary.
• Assess training needs to shape ongoing orientation programs.

Skills

Supervisory experience

English fluency

Education

LVN license in good standing

First Aid Certification

CPR Certification

Job description

We are looking to hire a Resident Services Director to join our team!

This position supports the successful operation of the Residential Care Department. The Resident Services Director supervises associates and coordinates resident care programs to ensure compliance with state regulations and company policies and procedures.

Responsibilities:

• Supervise resident care staff, provide training, set and adjust rates of pay and hours of work, provide formal and informal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
• Interview residents and families prior to admission and coordinate pre-admission screening and assessment. Evaluate resident care needs and determine required level of care upon admission and changes in condition. Maintain clear records of all resident changes, requests, and irregularities.
• Update medical charts and care plan.
• Observe residents' health status and take actions to address concerns within scope of practice.
• Record and notify Executive Director, physician, pharmacist, and family of any significant changes to resident's health status and/or reactions to drugs, treatments, or significant incidents.
• Order medications from pharmacy, maintain records, and ensure that medications are properly stored and cared for
• Implement orientation and education programs that explain the philosophy of service in accordance with Pacifica Policies and Procedures.
• Schedule Personal Care Assistants, develop daily tasks, and make assignments.
• Verify employee hours on time cards and payroll reports and arrange replacement staffing when necessary.
• Monitor associates in administration of mediation, including frequent audits of medication records. Interview and test job applicants.
• Continually assess resident needs in relation to associate training needs to determine priorities in designing an ongoing orientation program.

Requirements:

Must have a valid LVN in good standing.

• This position also requires 2-3 years of supervisory experience, prior care experience in an assisted living community or skilled nursing facility, and valid First Aid and CPR Certification.
• Reliable transportation for off-site visits.
• Able to speak, read, write and understand the English language fluently.

Work schedule:

• Sunday-Thursday 9:00am-5:30pm and as needed for coverage

Why join us?

We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:

• Health, Dental, Vision, 401K
• Paid vacation, holidays, and sick leave
• A positive working environment
• Growth Potential

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.