Resident Services Director

Sun City Gardens; Menifee (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Sun City Gardens is seeking a Resident Services Director (LVN) to lead the Residential Care Department in Menifee, CA. The role oversees care staff, coordinates care programs, and ensures compliance with state regulations and Pacifica policies.

You will interview residents, maintain charts and care plans, manage admissions, and monitor health status, medications, and staffing. A valid LVN license and 2–3 years of supervisory experience are required; English fluency is essential.

Qualifications

• Must have a valid LVN in good standing.
• 2–3 years supervisory experience in an assisted living community or skilled nursing facility.
• First Aid and CPR Certification.
• Able to speak, read, write and understand English fluently.

Responsibilities

• Supervise resident care staff, provide training, set and adjust pay and hours, provide performance feedback, and apportion work among staff.
• Interview residents and families before admission and coordinate pre-admission screening and assessment; maintain records of care changes.

Skills

Supervisory experience

English fluency

Education

LVN license

Job description

We are looking for a Resident Services Director (LVN) to join our team!

This position will facilitate the successful operation of the Residential Care Department. The Resident Services Director supervises other associates and coordinates Resident Care Programs to comply with state regulations and Pacifica Policy and Procedures.

Responsibilities:

• Supervise resident care staff, provide training, set and adjust rates of pay and hours of work, provide formal and informal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
• Interview residents and families prior to admission and coordinate pre-admission screening and assessment. Evaluate resident care needs and determine required level of care upon admission and changes in condition. Maintain clear records of all resident changes, requests, and irregularities.
• Update medical charts and care plan.
• Observe residents' health status and take actions to address concerns within scope of practice.
• Record and notify Executive Director, physician, pharmacist, and family of any significant changes to resident's health status and/or reactions to drugs, treatments, or significant incidents.
• Order medications from pharmacy, maintain records, and ensure that medications are properly stored and cared for
• Implement orientation and education programs that explain the philosophy of service in accordance with Pacifica Policies and Procedures.
• Schedule Personal Care Assistants, develop daily tasks, and make assignments.
• Verify employee hours on timecards and payroll reports and arrange replacement staffing when necessary.
• Monitor associates in administration of mediation, including frequent audits of medication records. Interview and test job applicants.
• Continually assess resident needs in relation to associate training needs to determine priorities in designing an ongoing orientation program.

Requirements:

• Must have a valid LVN in good standing.
• This position also requires 2-3 years of supervisory experience, prior care experience in an assisted living community or skilled nursing facility, and valid First Aid and CPR Certification.
• Able to speak, read, write and understand the English language fluently.

Job Specifications:

• Monday- Friday
• 9:00 am - 5:00 pm

EEOC Statement:

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.