Resident Services Desk Clerk — Evenings & Weekends

uchicago; Chicago (IL); On-site; USD 24,000 - 25,000; Part time

Job summary

The University of Chicago is seeking a Desk Clerk to perform clerical duties, manage mail and package processing, and maintain building access and security for housing operations. The role features a 32-hour weekly schedule and evening, overnight, and weekend shifts.

Responsibilities include front desk support, resident assistance, and coordination with facilities and HRL leadership. Prior customer service and office experience are required, with a 9-month academic-year focus and 49 lb lifting

Qualifications

• High school diploma or GED required.
• One year of general office or clerical experience required.
• One year of customer service experience required.
• One year experience in a customer service role in a college or university preferred.

Responsibilities

• Perform clerical duties per HRL policy, including answering calls, checking email, relaying information between shifts, and processing resident room changes.
• Provide exceptional customer service to residents, staff and visitors.
• Greet residents and staff, assist with front desk operations and guide visitors on campus policies.

Skills

Communication skills

multitasking

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The University of Chicago is seeking a Desk Clerk to perform clerical duties, manage mail and package processing, and maintain building access and security for housing operations. The role features a 32-hour weekly schedule and evening, overnight, and weekend shifts.

Responsibilities include front desk support, resident assistance, and coordination with facilities and HRL leadership. Prior customer service and office experience are required, with a 9-month academic-year focus and 49 lb lifting