On-Call Desk Clerk — Front Desk & Resident Services

uchicago; Chicago (IL); On-site; USD 15,000 - 25,000; Full time

Job summary

The University of Chicago invites applications for an On-Call Desk Clerk in the CSL Housing and Residence Life Operations 4. The role supports front desk operations, resident services, and coordination with facilities staff.

The position is non-benefits eligible and operates on a 9-month schedule with breaks; shifts occur every other week, and a high school diploma or GED plus prior customer service experience are required.

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• One year of general office or clerical experience required.
• One year experience in a customer service role in a college or university preferred.

Responsibilities

• Answer phone calls and check email during shifts.
• Provide exceptional customer service to residents, staff and visitors.
• Coordinate with colleagues and supervisor; process resident room changes.
• Maintain security and access procedures for building and sign-in records.

Skills

Customer service

Office/clerical

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

The University of Chicago invites applications for an On-Call Desk Clerk in the CSL Housing and Residence Life Operations 4. The role supports front desk operations, resident services, and coordination with facilities staff.

The position is non-benefits eligible and operates on a 9-month schedule with breaks; shifts occur every other week, and a high school diploma or GED plus prior customer service experience are required.