On-Call Residence Life Front Desk Clerk

University of Chicago; Chicago (IL); On-site; USD 23,000 - 28,000; Part time

Job summary

The University of Chicago is seeking an On-Call Desk Clerk for the Housing & Residence Life Operations in Chicago, IL. The role involves flexible scheduling and working when needed, with a 9-month schedule and every other weekend shift as part of the on-call rotation.

Responsibilities include answering inquiries, handling mail, greeting residents, and maintaining front desk operations. A high school diploma or GED and at least one year of clerical or customer service experience are required.

Qualifications

• High school diploma from an accredited institution or a GED certificate required.
• Previous customer service experience required.
• One year of general office or clerical experience required.
• One year experience in a customer service role in a college or university preferred.
• Knowledge of general office procedures and practices.
• Learn a range of position-related software applications required.

Responsibilities

• Answer phone calls and check email regularly during shifts.
• Provide exceptional customer service to residents, staff, and visitors.
• Greet residents and visitors and assist with front desk inquiries.
• Receive, record, and distribute mail and packages.
• Maintain security and sign-in/out records; assist with building access.
• Schedule replacement staff using the on-call system.

Skills

Customer service

Communication

Multitasking

Office procedures

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Web-based systems

Job description

The University of Chicago is seeking an On-Call Desk Clerk for the Housing & Residence Life Operations in Chicago, IL. The role involves flexible scheduling and working when needed, with a 9-month schedule and every other weekend shift as part of the on-call rotation.

Responsibilities include answering inquiries, handling mail, greeting residents, and maintaining front desk operations. A high school diploma or GED and at least one year of clerical or customer service experience are required.