Resident Services Coordinator- Tidewater, VA

Burlington Capital; Tidewater (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Job summary

A community-oriented property management firm in the Tidewater Area, VA, seeks a Resident Services Coordinator to enhance community engagement and develop programs for residents. This full-time role requires a Bachelor's degree, ideally in human services, and at least three years of experience in social services. Responsibilities include program development, resident relations, and on-site coordination of activities. Competitive compensation and a benefits package are offered, subject to background checks and company policies regarding appearance.

Qualifications

• Bachelor's degree required, preferably in human services.
• Minimum of three years of experience in social service work.
• Experience with low-income residents, community groups, and program development is essential.

Responsibilities

• Prepare and summarize surveys to determine resident needs.
• Develop programs and service lists with written objectives.
• Maintain contact lists for community organizations and leaders.
• Serve as on-site coordinator for programs and property operations.
• Provide reports to the Director of Resident Services.
• Maintain a current understanding of technical skills that would be required of students to carry out class assignments.
• Provide written reports to the Director of Resident Services or management as required.
• Maintain the confidentiality of all residents.
• Enforce all Local, State and Federal Laws and Regulations.
• Maintain a program for safety at the Center.
• Assist with all programs and day-to-day operations.

Skills

Organizational skills

Effective communication

Program development

Public presentation skills

Relationship building

Public speaking

Education

Bachelor of Social Work

Three years in social services

Job description

RESIDENT SERVICES COORDINATOR- Tidewater Area, VA

Burlington Capital Properties is currently reviewing applications for a Resident Services Coordinator in the Tidewater Area, Virginia. This role assists in building successful programs and services to meet the needs of the residents, while fostering good community relations to enhance participation from residents and community partners.

Qualified applicants should have previous experience in the social services field and a Bachelor's degree, preferably in a human services field.

This full‑time position requires availability Monday through Friday 8:00 AM to 5:00 PM.

The Successful Resident Services Coordinator Will

• Prepare, collect, and summarize surveys to determine the needs of the residents, and provide written reports as directed or requested
• Develop a list of programs and services along with written descriptions, goals and objectives
• Create, maintain and update listings of contact names, addresses and phone numbers of all business and community involved with the Center
• Identify local community organizations, government, business, and other community leaders that can support or assist the center
• Serves as on‑site coordinator for all programs and oversees the day‑to‑day operations at assigned properties
• Maintain a current understanding of technical skills that would be required of students to carry out class assignments
• Provide written reports to the Director of Resident Services or management as required
• Maintain the confidentiality of all residents
• Enforce all Local, State and Federal Laws and Regulations
• Maintain a program for safety at the Center
• Assist with all programs and day‑to‑day operations

Knowledge, Skills And Abilities

• Possess excellent prioritizing and organizational skills
• Ability to use computer and basic office equipment required
• Ability to communicate effectively and professionally
• Demonstrated ability to initiate and maintain effective, cooperative relationships with low‑income residents, community groups, service providers, business leaders, and local government
• Experience in program development and implementation, with an emphasis on programs related to children, youth, and their families
• Strong public presentation skills; excellent oral and written communication skills; strong organizational and coordination skills; and ability to juggle multiple goals and priorities
• Demonstrated knowledge of ability to advocate, organize, problem‑solve for families, youth, and/or the elderly

Education And Experience

• Bachelor of Social Work or related work experience required
• Minimum of three years experience in social service work required

Competitive compensation and benefits package available and will be discussed during interviews. Post offer drug testing, civil, criminal and motor vehicle background screening required. Equal Opportunity Employer

Please be advised that our policies prohibit exposed tattoos, piercings or face jewelry other than the ears, and unnatural/distracting hair colors (such as blue, green, pink etc.). Exceptions to this policy must be requested in writing.

To learn more about Burlington Capital Properties, please visit our website at: Burlington Capital - Our Properties.