Resident Services Coordinator – Military Housing

WinnCompanies; Kentucky; Hybrid; USD 42,000 - 52,000; Full time

Job summary

WinnCompanies is seeking a Resident Services Coordinator for the Military Housing team in Fort Campbell, KY. You will assist and coordinate all requests from military families with the property management team, including move-ins, move-outs, inquiries, and enforcing community standards.

This role requires maintaining curb appeal, coordinating community activities, and providing administrative support at the community center while ensuring a high level of resident satisfaction.

Qualifications

• High school diploma or GED is required.
• Valid driver’s license in good standing per policy.
• Proficient with Microsoft Office Suite and web-based applications.

Responsibilities

• Coordinate move-out assessments and charge for damages when applicable.
• Administer move-in paperwork and home inspections with residents.
• Answer resident questions and resolve complaints promptly and courteously.
• Provide high standard of customer service to residents.

Skills

Excellent customer service skills

Organizational skills

Multitasking

MS Office / web-based applications

Education

High school diploma or GED

Associate's degree in business-related field

Tools

Yardi

RealPage

Job description

WinnCompanies is seeking a Resident Services Coordinator for the Military Housing team in Fort Campbell, KY. You will assist and coordinate all requests from military families with the property management team, including move-ins, move-outs, inquiries, and enforcing community standards.

This role requires maintaining curb appeal, coordinating community activities, and providing administrative support at the community center while ensuring a high level of resident satisfaction.