Resident Services Coordinator - Lowell, MA

Institute of Real Estate Management (IREM); Lowell, Northern (MA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Referral Program

Training programs

Flexible work schedule

Volunteer opportunities

Job summary

Maloney Properties in Lowell, MA is seeking a full-time Resident Services Coordinator for its 520-unit residential portfolio. The role focuses on providing residents with access to community resources while coordinating activities and fostering community engagement.

Applicants should possess a BA in a relevant field and experience in human services. Maloney Properties promotes a family-friendly workplace and offers a competitive salary and benefits.

Qualifications

• Experience in case coordination with diverse populations is required.
• Must work some evenings and weekends for events.
• Valid Driver’s License and access to a vehicle required.

Responsibilities

• Provide information on community resources and support for residents.
• Develop and facilitate programming for various populations.
• Assist with planning community events, meetings, and workshops.

Skills

Human services experience

MS Office skills

Bilingual English/Spanish

Education

BA or higher in Public Health, Social Work, Psychology, Gerontology, Counseling

Job description

Need a new job or looking to hire an IREM professional? Look here for local opportunities posted by our chapter.

For job searches that are national in scope, register today onIREMJobs.org , an online career resource for real estate management professionals and employers.

Job Posting Aug. 31, 2026

Maloney Properties – Voted "Best Place to Work" by its employees for 11 years!

About Us

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities

Maloney Properties is seeking candidates for a full-time Resident Services Coordinator (RSC) role for our residential portfolio in Lowell, MA. The portfolio consists of 520 units for families and the elderly. The work hours are 9:00am to 5:00pm, Monday to Friday with occasional evenings and weekends as needed. The RSC’s primary focus is to provide information on community-based resources and assist the resident population in accessing those resources. The RSC will network, collaborate, and build partnerships with the local and extended community to bring additional services and support to our residents. Additionally, the RSC will serve as the community’s activities coordinator, developing and facilitating various types of programming for a range of populations and needs.

This role will also work closely with the Engagement & Empowerment Program Manager for Coalition For A Better Acre and serve as a liaison on tenant relations, engagement, and empowerment. Responsibilities will include community outreach; assist with the planning of large scale community events, meetings, and workshops; assist with increasing voter registration; and promote and attend Acre neighborhood meetings.

Your Qualifications

A BA or higher in Public or Community Health, Social Work, Psychology, Gerontology, Counseling or related specialty or significant work experience relevant to the position is required. Experience in human services/case coordination working with diverse populations is required. MS Office skills are also required. Must be able to work some evenings and weekends to attend events and/or meetings as needed. Bilingual in English/Spanish is required. Must have a valid Driver’s License and access to a vehicle.

Maloney Properties offers a family-friendly workplace and healthy work-life balance. In addition to a competitive salary and benefits package we also offer the following:

• Training programs and opportunities that lead to employee advancement and promotions.
• A flexible work schedule and the ability in many cases to work remotely.
• A generous Employee Referral Program with a bonus of up to $1,000 per hire.
• Volunteer and fundraising opportunities for annual causes such as the AIDS Walk and Stand Against Racism, just to name a few.