Resident Services Coordinator

Maloney Properties LLC Career Center; Lowell (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Maloney Properties LLC in Lowell, MA is seeking a full-time Resident Services Coordinator to support residents of a 520-unit portfolio. The role focuses on connecting residents with community resources and developing programming for diverse populations.

The RSC will network with local partners, coordinate events, assist with tenant relations, engagement, and empowerment initiatives, and may participate in outreach and voter registration efforts.

Responsibilities

• Provide information on community-based resources and assist residents in accessing those resources.
• Network, collaborate, and build partnerships with local and extended community to bring services to residents.
• Serve as the community’s activities coordinator, developing and facilitating programming for a range of populations and needs.
• Work with Coalition For A Better Acre's Engagement & Empowerment Program Manager as liaison on tenant relations, engagement, and empowerment.
• Assist with community outreach; plan large-scale events, meetings, and workshops; help increase voter registration; attend Acre neighborhood meetings.

Job description

Maloney Properties – Voted “Best Place to Work” by its employees for 11 years!

About Us

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities

Maloney Properties is seeking candidates for a full-time Resident Services Coordinator (RSC) role for our residential portfolio in Lowell, MA. The portfolio consists of 520 units for families and the elderly. The work hours are 9:00am to 5:00pm, Monday to Friday with occasional evenings and weekends as needed. The RSC’s primary focus is to provide information on community-based resources and assist the resident population in accessing those resources. The RSC will network, collaborate, and build partnerships with the local and extended community to bring additional services and support to our residents. Additionally, the RSC will serve as the community’s activities coordinator, developing and facilitating various types of programming for a range of populations and needs.

This role will also work closely with the Engagement & Empowerment Program Manager for Coalition For A Better Acre and serve as a liaison on tenant relations, engagement, and empowerment. Responsibilities will include community outreach; assist with the planning of large scale community events, meetings, and workshops; assist with increasing voter registration; and promote and attend Acre neighborhood meetings.