Resident Services Coordinator II - The Rose on Colfax

Mercy Housing; Denver (CO); On-site; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Early Fridays off

Holiday hours

Healthcare plans

Dental & Vision

PTO 15 days

Holidays

Volunteer PTO

Parental leave

Life insurance

403b + match

EAP

Pet insurance

Job summary

Mercy Housing in Denver, CO is hiring for a Resident Services Coordinator II at The Rose on Colfax. This on-site role focuses on leading on-site programs, tracking outcomes, and connecting residents with resources to promote stability. You will build partnerships with community organizations and support residents with targeted services.

The position offers immediate PTO, holidays, benefits, and a 403(b) plan with company match, with pay in the $24–$26/hour range depending on experience.

Qualifications

• High School Diploma or equivalent.
• Two years of experience in community development, social services, or related field.

Responsibilities

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way.
• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents to offer opportunities and guide them to appropriate services and resources.
• Participate in and/or lead activities within Mercy Housing and with partner agencies to build capacity and enhance relationships.
• Other duties as assigned.

Education

Bachelor’s Degree in a related field

Tools

MS Office

Job description

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Resident Services Coordinator II - The Rose on Colfax

Locations

Showing 1 location

• On-site
• Resident Services
• Full-Time
• Requisition #: RESID005104

Description

At Mercy Housing, we’re working to change how low-income housing is built and supported, helping people and families live better lives. Every day, we show our values of Respect, Justice, and Mercy in how we treat our residents, partners, and each other.

The Resident Services Coordinator II plays a key role in helping residents thrive. You will lead on-site programs, track outcomes, and connect residents with the resources they need to remain stable and successful. You’ll identify barriers, create pathways to services, and build strong partnerships with community organizations that bring programs, support, and visibility to the property. As an ambassador for the community, you’ll represent Mercy Housing’s mission. When needed, you may provide direct support to residents and collaborate closely with teammates to promote resident stability.

This is an on-site position.

Pay:$24-26/hour, depending on experience.

Location:The Rose on Colfax | Denver, CO

• Early close Fridays (3 paid hours off each Friday)
• Early close prior to a holiday (3 paid hours)
• Several healthcare plans to choose from, dental (includes plans covering orthodontia and a free basic dental option) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
• Paid time off between Christmas Day and New Year's Day
• Paid time off to volunteerPaid parental and caregiver leave
• Employer-paid life insurance
• 403b + match
• Access to free Employee Assistance Plan
• Pet insurance options

Duties

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.
• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
• Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Two (2) years of experience in community development, social services, or related field.

Preferred Qualifications

• Two (2) years experience working with individuals with mental health issues.
• Two (2) years working with senior and developmentally disabled populations.
• Bachelor’s Degree in a related field.
• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.
• Experience supervising staff.

Knowledge and Skills

• Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.
• Demonstrate a high level of verbal, writing, and listening skills.
• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).
• Maintain confidentiality and to obtain appropriate release of information as necessary.
• Able to work with people with mental health, disability, substance abuse, legal, and financial issues.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records

Skills

Preferred

Intermediate

People Development Intermediate

Harm Reduction Intermediate

Intermediate

Behaviors

Preferred

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Preferred

2 years: Experience in community development, social services or related field

Equal Opportunity Employer
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