Resident Services Coordinator II – Housing Retention & Community

Colorado Coalition for the Homeless; Denver (CO); Sur place; USD 52 000 - 78 000; Plein temps

Résumé du poste

Colorado Coalition for the Homeless is seeking a Resident Services Coordinator II to support two Denver properties, coordinating services with program managers and staff. The role focuses on housing retention, KPI management, and resident engagement to promote stability and inclusion.

You will lead educational efforts, collaborate across teams, and help residents access medical care, mental health, and housing resources while maintaining strong partnerships with external providers.

Qualifications

• Bachelor’s degree in Social Work or related field required.
• Colorado driver’s license within 30 days of hire (with exceptions as noted).

Responsabilités

• Provide excellent customer service to residents and partners.
• Collect, organize, and distribute KPI data across programs.
• Support housing retention and grant performance through coordinated services.
• Document services and resident contacts per grant requirements.
• Orient new residents to the property, program, and community amenities.
• Assist with housing voucher resources and HMIS data upkeep.
• Collaborate with management, service departments, and community partners to address resident needs.

Connaissances

Customer service

Data organization

Interdisciplinary collaboration

Communication

Formation

Bachelor’s degree in Social Work or related field

Outils

Excel

HMIS

Description du poste

Colorado Coalition for the Homeless is seeking a Resident Services Coordinator II to support two Denver properties, coordinating services with program managers and staff. The role focuses on housing retention, KPI management, and resident engagement to promote stability and inclusion.

You will lead educational efforts, collaborate across teams, and help residents access medical care, mental health, and housing resources while maintaining strong partnerships with external providers.