Resident Services Coordinator II - AL

Ebenezer; Edina (MN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO and Sick Time

Tuition reimbursement

Retirement plan

Job summary

Ebenezer's York Gardens in Edina, MN seeks an Administrative Support person to provide a wide range of community-based services and act as the main receptionist. You will manage the nursing staff schedule, payroll support, and training records, while assisting with billing and resident communications.

Preferred candidates have Eldermark and Educare experience, plus Health Unit Coordinator training or related education.

Qualifications

• 1 year of related experience preferred.
• Experience with Eldermark and Educare systems is advantageous.
• Health Unit Coordinator training or equivalent.

Responsibilities

• Maintain nursing staffing schedule and update masters as needed.
• Assist DHS with E-Time payroll for nursing staff.
• Coordinate training and records, including Educare.
• Assist with new hire paperwork and personnel files.
• Provide reception and general administrative support as needed.
• Coordinate resident communication and care conferences.

Skills

1 year

Eldermark experience

Educare experience

Health Unit Coordinator training

Education

Vocational School

Training or Associate Degree

Tools

Eldermark

Educare

Educare training

Job description

Job Overview

York Gardens - We have 76 Assisted Living, Memory Care and Enhanced Care apartments in a warm, friendly, convenient community.

This position provides a wide range of administrative support to the community. May also serve as main receptionist for the community.

Responsibilities

• Maintain nursing staffing schedule for community (if applicable):
• Updates master nursing schedules as needed.
• Communicates staffing schedule changes.
• Communicates to Director of Health Services (DHS) open blocks/positions.
• Posts the daily schedule in a common area/space.
• Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy.
• Determines staffing needs/open shifts.
• Communicates open shifts and takes necessary steps to fill shifts promptly.
• Approves/denies employees schedule trades.
• Notifies DHS of status changes and permanent schedule change request.
• Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action.
• Participates in on-call staffing rotation (if applicable)
• Coordinates Administrative functions:
• Assists DHS with E-Time (Payroll) for nursing dept employees.
• Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)
• Assists DHS with scheduling new employee interviews
• If applicable, may assist with new hire paperwork
• Assists with new hire personnel file set up
• Coordinates Training and Maintains Records:
• Coordinates new employee training on the Friday after NEO.
• Enters and reviews completed training and reports issues to the DHS.
• Assigns annual Educare training.
• Reviews Educare for all departments reporting issues to the appropriate supervisor.
• Assists with billing, accounts receivable and accounts payable (if applicable):
• Enters charges for miscellaneous services as assigned.
• Ensures paperwork for long term care insurance plans is completed as requested by the resident and invoices are sent
• Assists with processing deposits
• Assists in process Accounts Payable
• Assists with confirming services (audits, charges) to ensure accuracy in Eldermark
• Coordinates Resident Communication
• Schedules care conferences
• Maintains Resident Directories
• Coordinates providers that come on-site for services such as podiatry and physicians.
• Assists DHS with resident correspondence.
• Provides marketing support as requested by collecting information from prospective residents and may provide tours for prospective residents.

Required QualificationsPreferred Qualifications

• Vocational School or
• Training or Associate Degree
• 1 year
• Previous experience working with Eldermark and Educare
• Health Unit Coordinator training

Benefit Overview

• Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status