Resident Experience Specialist

Ebenezer; Minnetonka (MN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision plans

Life insurance

Disability insurance

PTO and Sick Time

Tuition reimbursement

Retirement

Early access to earned wages

Job summary

Ebenezer is seeking a compassionate Resident Experience Specialist at Terralume Signature Memory Care in Minnetonka, MN. You will provide personal care and health-related services to residents living with dementia, support life enrichment programming, and help ensure a safe, welcoming dining and living environment.

This full-time role includes evenings and every-other-weekend shifts, with shift differential opportunities.

Qualifications

• Less than 1 year of experience.
• If employed in MN and under age 18 must be on the MN NAR registry.

Responsibilities

• Assists residents with personal cares including bathing, grooming, and hygiene.
• Assists with health-related services under RN direction, including glucose monitoring and medications.
• Leads life enrichment activities and assists with group and one-on-one programming.
• Supports Dimensions program to enhance resident engagement and care planning.
• Serves meals, maintains dining area cleanliness, and follows safety and sanitation procedures.
• Cleans resident and common areas, operates cleaning equipment, and follows housekeeping schedules.

Job description

Job Overview

Terralume Signature Memory Care is a new, boutique community designed exclusively for individuals living with Alzheimer's and other forms of dementia. Located off Wayzata Boulevard in Minnetonka. We are building a team of compassionate, adaptable professionals who want to help shape something truly special.

The Resident Experience Specialist is responsible for providing personal care and designated health-related services to enhance and/or maintain the residents' physical, emotional, and social wellbeing. They assist with planning, implementing, and evaluating the life enrichment and Dimensions programming which provides for the optimization of resident physical, psychosocial, spiritual and cognitive well-being. They are responsible for dining room and To-Go meal service to residents as well as providing a clean, safe and pleasant environment for residents, staff and visitors.

Schedule

• 56 hours every two weeks ; Full Time
• Evening shift ; 2:30pm-11:00pm
• Every other weekend rotation
• Evening shift differential pay

Responsibilities

• Assists residents with personal cares including but not limited to: Bathing/showering Foot and fingernail care Shaving Dressing Assistance with use of hearing aids and/or glasses Hair care Feeding Toileting Escorts 1-2 person transfers and use of mechanical lift
• Provides health-related services as directed: Assists with treatments per individualized care plan under the direction of the Registered Nurse. (Includes blood glucose monitoring) Administers medication or assists with this under the direction of the Registered Nurse (includes insulin injections). Takes and records temperature, blood pressure, pulse and respiration under the direction of the Registered Nurse.
• Assists with life enrichment programs and activities: Leads social events, activity programs, and wellness programming. Documents as required. Offers suggestions and ideas to the Executive Director - Resident Experience and Operations to improve the programming. Assists with the planning and execution 1:1 and small group informal activities as directed by leadership or observed as needed by residents.
• Encourage and embrace use of Dimensions program: Attend Dimensions Trainings Utilize best practices of the Dimensions Program to ensure effective approach and interaction with persons living with dementia. Collaborates with team to maximize recommended contributions to resident care plan from current Cognitive Performance Tests (CPT), My Way, Advance Care Planning and Global Deterioration Scale (GDS). Ensure Dimensions environment is conducive to enhancing resident experience and encouraging engagement. Offers suggestions and innovative ideas to improve the Dimensions Community to the Executive Director - Resident Experience and Operations.
• Serves meals and ensures that the dining area is clean and inviting: Follows meal serving schedule and procedures. Offers resident meal choices and meets resident’s specific dietary needs and preferences. Uses proper safety and sanitation techniques. Follows dining room cleaning schedule and procedures. Follow proper procedures for dining room set-up. Welcomes residents and initiates conversation. Follows proper work flow to stay on task. Learns and becomes proficient with EMenu System and restaurant style service. Ensures all dishes (including flatware, drinkware, etc.) are washed, sanitized, and put away before end of shift. Accommodates resident requests such as requests for food substitution, change in seating, etc. Assists with meal prep. Delivers meal trays.
• Cleans resident and common areas of the community as assigned: Performs thorough cleaning of all assigned areas, including vacuums carpets, sweeps and mops hard floor surfaces, dusts and/or damp wipes surfaces, sanitizes bathrooms, cleans all glass windows/mirrors. Safely mixes chemicals according to instructions provided by the manufacturer Demonstrates precautionary work practices for the safety of others in the work areas, such as electric cords, wet floor signs, etc. Prioritizes tasks and completes them within allotted time. Assists in cleaning spills and accidents as needed. Follows cleaning schedule and instructions regarding specifications of resident’s individualized housekeeping needs. Submit work orders in TELS to ensure timely response to resident requests. Maintains housekeeping cart and storage area regularly. Safeguards others’ well-being by keeping chemicals and other hazardous materials locked when not in active use. Communicates supplies that need to be re-stocked. Assists with light maintenance tasks as needed.

Required Qualifications

• less than 1 year experience
• If employed in state of MN and are under age 18 must be on the MN NAR registry

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to

• medical
• dental
• vision plans
• life insurance
• short-term and long-term disability insurance
• PTO and Sick and Safe Time
• tuition reimbursement
• retirement
• early access to earned wages
• and more!

Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status