Resident Services Coordinator II - AL

Fairview Health Services; Edina (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Job summary

Ebenezer in Minnesota seeks an administrative support professional for a busy senior living community. The role may include main receptionist duties and coordinating administrative tasks across nursing, scheduling, and DHS communications.

The ideal candidate has experience with Eldermark and Educare, with vocational training or an associate degree, and at least one year in a related role. A comprehensive benefits package is available.

Qualifications

• Experience providing administrative support in a community setting.
• Knowledge of Eldermark and Educare software preferred.
• Health Unit Coordinator training is a plus.
• Receptionist duties and scheduling responsibilities are expected.

Responsibilities

• Maintain nursing staffing schedule and post daily schedules.
• Assist DHS with payroll, education compliance, and interviews.
• Coordinate administrative functions and billing tasks as needed.
• Support resident communication and coordinate on-site services.

Skills

Administrative support

Reception duties

Communication skills

Education

Vocational School or Training or Associate Degree

1 year experience

Tools

Eldermark

Educare

DHS scheduling coordination

Job description

Job Overview

York Gardens - We have 76 Assisted Living, Memory Care and Enhanced Care apartments in a warm, friendly, convenient community.

This position provides a wide range of administrative support to the community. May also serve as main receptionist for the community.

Responsibilities

• Maintain nursing staffing schedule for community (if applicable):
• Updates master nursing schedules as needed.
• Communicates staffing schedule changes.
• Communicates to Director of Health Services (DHS) open blocks/positions.
• Posts the daily schedule in a common area/space.
• Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy.
• Determines staffing needs/open shifts.
• Communicates open shifts and takes necessary steps to fill shifts promptly.Approves/denies employees schedule trades.
• Notifies DHS of status changes and permanent schedule change request.
• Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action.
• Participates in on-call staffing rotation (if applicable)
• Coordinates Administrative functions:
• Assists DHS with E-Time (Payroll) for nursing dept employees.
• Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)
• Assists DHS with scheduling new employee interviews
• If applicable, may assist with new hire paperwork
• Assists with new hire personnel file set up
• Coordinates Training and Maintains Records:
• Coordinates new employee training on the Friday after NEO.
• Enters and reviews completed training and reports issues to the DHS.
• Assigns annual Educare training.
• Reviews Educare for all departments reporting issues to the appropriate supervisor.
• Assists with billing, accounts receivable and accounts payable (if applicable):
• Enters charges for miscellaneous services as assigned.
• Ensures paperwork for long term care insurance plans is completed as requested by the resident and invoices are sent
• Assists with processing deposits
• Assists in process Accounts Payable
• Assists with confirming services (audits, charges) to ensure accuracy in EldermarkCoordinates Resident Communication
• Schedules care conferences
• Maintains Resident Directories
• Coordinates providers that come on-site for services such as podiatry and physicians.
• Assists DHS with resident correspondence.
• Provides marketing support as requested by collecting information from prospective residents and may provide tours for prospective residents.

Required Qualifications

Preferred Qualifications

• Vocational School or
• Training or Associate Degree
• 1 year
• Previous experience working with Eldermark and Educare
• Health Unit Coordinator training

Benefit Overview

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: http://www.ebenezercares.org/employee-benefits

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status