Resident Services Coordinator: Housing & Wellness Advocate

VOA Colorado; Durango (CO); Hybrid; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Tuition Assistance

Pension and 403b Retirement Plan

Health, Dental, Vision

Life Insurance

Job summary

VOA Colorado is seeking a Service Coordinator to oversee housing-related services for residents in affordable housing sites, focusing on seniors and persons with disabilities. You will conduct needs assessments, outreach, case management, and connections to income resources, while collaborating with care providers to enable independent living.

The role emphasizes equity, ongoing partnerships, and program implementation per HUD/VOA guidelines.

Qualifications

• Bachelor’s degree in human services, social work, or a closely related field or related experience.
• At minimum, one full year of working with senior citizens and/or people with disabilities.
• Willing to obtain first aid, AED and CPR certifications and keep current.
• Criminal and civil background checks within 30 days of hire.
• Excellent interpersonal and organizational skills; proficient with Windows and databases.

Responsibilities

• Ensure residents' voices are heard and their ideas are integrated into programming.
• Accept referrals and assess resident needs through surveys, visits, and meetings.
• Coordinate services via trauma-informed care and equitable practices.
• Provide information on services, offering multiple options and complying with Fair Housing.
• Encourage independence and coordinate/provider monitoring for quality care.
• Document client interactions, eligibility, demographics, and maintain records.

Skills

Interpersonal skills

Organizational skills

Windows proficiency

Database usage

Time management

Team collaboration

Education

Bachelor’s degree in human services

Tools

Microsoft Office

AASC Online

Cloud apps

Job description

VOA Colorado is seeking a Service Coordinator to oversee housing-related services for residents in affordable housing sites, focusing on seniors and persons with disabilities. You will conduct needs assessments, outreach, case management, and connections to income resources, while collaborating with care providers to enable independent living.

The role emphasizes equity, ongoing partnerships, and program implementation per HUD/VOA guidelines.