Resident Services Coordinator: Flexible, Resident Experience

Berkshire; Falls Church (VA); Sur place; USD 51 000 - 54 000; Plein temps

Avantages offerts par ce poste

Retirement benefits

Health care benefits

Paid time off

Bonuses

Rent discount

3 weeks vacation

Résumé du poste

Berkshire Residential Investments is seeking a motivated Resident Services Coordinator in Falls Church, VA. You will support the Leasing department, assist with renewals, and coordinate maintenance requests to ensure exceptional service for residents.

In this on-site role, you’ll be the go-to person, greet prospective clients, help with leasing tasks, and promote resident satisfaction through proactive communication and organized process management. Competitive benefits apply.

Responsabilités

• Be the go-to person for residents, providing answers and support.
• Assist leasing team and greet prospective clients, showing property when needed.
• Promote lease renewals with residents and teams.
• Be the voice of the property handling phone calls and inquiries.
• Process service requests from residents to maintenance and follow up.
• Be entrepreneurial with ideas to improve resident satisfaction and events.

Description du poste

Berkshire Residential Investments is seeking a motivated Resident Services Coordinator in Falls Church, VA. You will support the Leasing department, assist with renewals, and coordinate maintenance requests to ensure exceptional service for residents.

In this on-site role, you’ll be the go-to person, greet prospective clients, help with leasing tasks, and promote resident satisfaction through proactive communication and organized process management. Competitive benefits apply.