Resident Services Coordinator — Flexible, Impactful Tenant Support

Berkshire Group, LLC; Falls Church (VA); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plan

Great insurance

25% rent discount

Bonuses

Job summary

Berkshire Residential Investments is a people-first real estate investment company. The Resident Services Coordinator role focuses on being the go-to person for residents, supporting the leasing team, and ensuring excellent service.

The job emphasizes flexibility, strong communication, and coordinating with maintenance and property operations. The position offers competitive pay with an anticipated base range and benefits, and supports personal development, health insurance, paid time off, and

Qualifications

• Experience in property management or leasing is not explicitly stated in the text.

Responsibilities

• Be the go-to person for the residents and the voice of the property handling calls.
• Greet prospective clients and assist the leasing team, including showings if needed.
• Promote lease renewals with residents and coordinate with the team.
• Process service requests from residents to maintenance and follow up.
• Offer entrepreneurial suggestions to improve resident satisfaction and events.

Skills

Flexibility

Customer service

Leasing support

Phone handling

Job description

Berkshire Residential Investments is a people-first real estate investment company. The Resident Services Coordinator role focuses on being the go-to person for residents, supporting the leasing team, and ensuring excellent service.

The job emphasizes flexibility, strong communication, and coordinating with maintenance and property operations. The position offers competitive pay with an anticipated base range and benefits, and supports personal development, health insurance, paid time off, and