Resident Services Coordinator — Employee-Owner

Liberty Military Housing; San Diego (CA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Life and AD&D Insurance

401k Retirement Plan w/company match

Employee Stock Ownership plan

Incentive Bonus Program

10 Paid holidays per year

40 hours Paid Sick Leave per year

80 hours Paid Vacation per year

Job summary

Liberty Military Housing is seeking a Service Coordinator to support move-in/out activities, coordinate maintenance vendors, and ensure timely completion of service requests across our multi-family communities. The role requires strong customer service and the ability to manage schedules, communicate clearly, and maintain records.

Candidates should have 1–2 years of residential property management or customer service experience, and be proficient with MS Office and vendor coordination.

Qualifications

• 1-2 years’ experience in residential property management or customer service role preferred.
• Experience with vendors or scheduling services (appliances, plumbing, electrical) preferred.
• Proficiency in MS Office and basic data entry is preferred.

Responsibilities

• Schedule and conduct inspections for move in/move out processes.
• Coordinate vendor services and monitor make-readies and timelines.
• Maintain make-ready boards and distribute work to maintenance staff.
• Communicate with residents about charges, service results, and follow-ups.
• Create purchase orders for vendor services and track work orders.
• Assist with notifications and notices to residents and manage logs.

Skills

Customer service

Communication

Time management

Vendor coordination

Tools

Yardi

Payscan

Microsoft Excel

Job description

Liberty Military Housing is seeking a Service Coordinator to support move-in/out activities, coordinate maintenance vendors, and ensure timely completion of service requests across our multi-family communities. The role requires strong customer service and the ability to manage schedules, communicate clearly, and maintain records.

Candidates should have 1–2 years of residential property management or customer service experience, and be proficient with MS Office and vendor coordination.