Resident Services Coordinator — Elder Care & Case Management

Elderly Housing Development & Operations Corporation (EHDOC); Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Elderly Housing Development & Operations Corporation (EHDOC) seeks a Service Coordinator to manage basic case work and day-to-day coordination of supportive services for residents, especially those frail or at risk.Responsibilities include arranging personal assistance, homemaking, meals-on-wheels, transportation, screenings, and advocacy.

The role requires establishing relationships with agencies, maintaining client files, and coordinating on-site wellness activities, while ensuring compliance

Qualifications

• Experience in coordinating supportive services for seniors.
• Ability to establish relationships with local agencies.
• Familiarity with resident leases and property rules.

Responsibilities

• Establish relationships with local, state, and federal agencies and providers.
• Develop and maintain a directory of community-based providers.
• Assess resident needs for services based on activities of daily living (ADLs).
• Coordinate services as liaison between residents, providers, and family.
• Monitor service quality and reassess needs.
• Maintain resident case files and documentation in secure records.
• Coordinate wellness screenings and health advocacy for residents.
• Help residents form informal support networks with others.
• Submit monthly activity reports to the Community Manager.

Skills

Case management

Community liaison

Program coordination

Resident services

Education

Bachelor's degree in social work or related field

Job description

Elderly Housing Development & Operations Corporation (EHDOC) seeks a Service Coordinator to manage basic case work and day-to-day coordination of supportive services for residents, especially those frail or at risk.Responsibilities include arranging personal assistance, homemaking, meals-on-wheels, transportation, screenings, and advocacy.

The role requires establishing relationships with agencies, maintaining client files, and coordinating on-site wellness activities, while ensuring compliance