Service Coordinator

Albemarle; Phoenix (AZ); On-site; USD 26,174 - 27,552; Part time

Job summary

EveryAge is seeking a part-time Service Coordinator to advocate for residents in HUD 202 Elderly Housing. The role involves coordinating outreach, resource coordination, problem solving, advocacy, and community engagement across multiple locations in the Phoenix area.

Responsibilities include case management, linking residents to services, educating on rights, and developing care plans in partnership with community agencies. Training on tenancy obligations is included.

Qualifications

• Experience coordinating services for elderly or housing residents.
• Knowledge of aging in place and service coordination.
• Ability to liaise with community agencies and service providers.

Responsibilities

• Provide general case management and referral services to residents needing assistance.
• Establish linkages with community agencies to secure flexible, individualized services.
• Coordinate providers for use by staff and residents.
• Refer residents to service providers in the broader community.
• Educate residents on service availability and rights; provide advocacy as appropriate.
• Develop case plans in coordination with assessment services.
• Monitor ongoing provision of services and progress with agencies.
• Establish volunteer support programs with community organizations.
• Help residents build informal support networks with family and friends.
• Provide training to residents on tenancy obligations and related topics.

Skills

Case management

Referral services

Advocacy

Community outreach

Volunteer coordination

Tenant training

Resident education

Job description

The Service Coordinator performs a wide range of tasks to advocate for, and assist residents living in HUD 202 Elderly Housing managed by EveryAge. The Service Coordinator coordinates efforts of outreach, resource coordination, problem solving, intervention, advocacy, community building, and increasing visibility of the services within the broader community.

Responsibilities

• Provides general case management and referral services to all residents needing such assistance including evaluation of health, psychological and social needs for all residents.
• Established linkages with all agencies and service providers in the broader community; shops around to determine/develop the best "deals" in service pricing to assure individualized, flexible and creative services for involved residents.
• Sets up director of providers for use by facility staff and residents.
• Refers and links the residents of the community to service providers in broader community; including case management, personal assistance, meals on wheels, transportation, counseling, occasional visiting nurse, preventive health screens/wellness and legal advocacy.
• Educates residents on service availability, application procedures, clients rights, etc.. providing advocacy as appropriate.
• Develops case plans in coordination with assessment services in the community.
• Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual. Manages provision of supportive services where appropriate.
• Establishes volunteer support programs with service organizations in the broader community.
• Helps residents build informal support networks with other residents, family and friends.
• Provides training to residents in the obligations of tenancy or coordinates such training.
• Educates other staff on issues related to aging in place and service coordination, as a means of helping them better work with and assist residents.

Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Expected hours: 20 – 24 per week
Schedule: Monday to Friday
Work Location: Multiple locations