Resident Services Coordinator – Community Engagement & Support

Gene B. Glick Company; Louisville (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Gene B. Glick Company in Louisville, KY seeks a Resident Service Coordinator to support residents in affordable housing communities. You will coordinate services, manage intake and assessments, and collaborate with site staff to promote resident stability and quality of life.

Responsibilities include case management, program delivery, data collection, and building partnerships with community providers to connect residents with needed services. Evening/weekend availability may be required.

Qualifications

• Bachelor's or equivalent in social work or related field.
• 2–3 years experience in social services.
• Strong communication skills.
• Valid driver's license in state of residence.
• Spanish language skills a plus.

Responsibilities

• Complete resident intake and annual assessments; develop service plans and re-assess as needed.
• Maintain records of resident interactions, goals, and outcomes.
• Follow up on lease violations to reduce evictions.
• Coordinate with property manager and team to align services with the resident services plan.
• Develop and implement resident engagement activities and programs.
• Build partnerships with community organizations to connect residents with services.
• Collect and record data to measure outcomes.

Skills

Advocacy

Organization

Problem-solving

Communication

Spanish

Flexibility

Driver's license

Verbal & written

Education

Bachelor of Social Work / equivalent

2–3 years social services experience

Tools

PC-based word processing

Spreadsheet software

Job description

Gene B. Glick Company in Louisville, KY seeks a Resident Service Coordinator to support residents in affordable housing communities. You will coordinate services, manage intake and assessments, and collaborate with site staff to promote resident stability and quality of life.

Responsibilities include case management, program delivery, data collection, and building partnerships with community providers to connect residents with needed services. Evening/weekend availability may be required.