Resident Services Coordinator

OPCO Skilled Management; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Job summary

OPCO Skilled Management is seeking a part-time PRN Receptionist for San Antonio Wellness and Rehabilitation Center. The role involves greeting residents, coordinating services, handling calls, and supporting administrative tasks to ensure smooth daily operations.

Requirements include a high school diploma, at least one year of nursing center experience, and proficiency in Word, Excel and Outlook. Benefits include 401(k), dental, health, life and vision insurance.

Qualifications

• High school diploma required.
• At least one year of experience in a nursing center.
• Proficiency with Microsoft Office: Word, Excel and Outlook.
• Possess effective communication skills to maintain positive relationships with residents, families, staff, physicians, consultants, providers, and governmental agencies.

Responsibilities

• Meets and greets all new residents to the facility and orients them to services.
• Resolves customer requests, questions and complaints and provides information to improve service.
• Serves as liaison between residents and other departments.
• Conducts inquiries on customer satisfaction and reports information.
• Identifies, researches and resolves customer concerns and reports trends to Quality Assurance.
• Coordinate discharge planning with resident, family, rehab, nursing, referrals to agencies.
• Arranges for consults for residents annually or as needed.
• Supports the center in adherence to Federal and State regulations including survey participation.
• Completes clerical work for administrative staff and manages mail, appointments, and files.

Skills

MS Office proficiency

Education

High school diploma

Tools

Microsoft Office Suite

Job description

OPCO Skilled Management is seeking a part-time PRN Receptionist for San Antonio Wellness and Rehabilitation Center. The role involves greeting residents, coordinating services, handling calls, and supporting administrative tasks to ensure smooth daily operations.

Requirements include a high school diploma, at least one year of nursing center experience, and proficiency in Word, Excel and Outlook. Benefits include 401(k), dental, health, life and vision insurance.