Receptionist (PRN 8a-8p)

Alliance Care Rehabilitation & Nursing Center; Irvington (NJ); On-site; USD 32,000 - 36,000; Full time

Job summary

Alliance Care Rehabilitation & Nursing Center in Irvington, New Jersey, is seeking a personable Receptionist to be the first point of contact and ensure a welcoming environment for visitors, residents, and staff. You will manage calls, provide information, and direct visitors as needed.

The role requires strong communication, professional presentation, and familiarity with HIPAA guidelines; nursing home experience is preferred. This is a PRN position covering 8a-8p shifts at our facility.

Qualifications

• Must read, write, speak and understand English.
• Ability to make independent decisions when needed.
• Knowledge of computer systems and office equipment.
• Strong communication skills and customer service orientation.
• Nursing home experience is preferred.

Responsibilities

• Answer and direct calls, take messages, and provide facility information to callers.
• Greet and assist visitors, directing them to the appropriate office or resident room.
• Monitor visitor sign-in process and access to the facility.
• Operate paging and phone system to locate personnel and manage communication.
• Provide communication assistance for residents without personal phones.
• Offer hospitality to visitors waiting for administrative personnel.
• Maintain updated records of residents, key personnel, and emergency contacts.
• Follow HIPAA guidelines and ensure resident confidentiality.
• Monitor presence of sales representatives in the facility.

Skills

English proficiency

Independent decision-making

Computer literacy

Communication skills

Customer service

Nursing home experience

Job description

Job Title: Receptionist (PRN 8a-8p)

Facility: Alliance Care Rehabilitation and Nursing Center
Pay Rate: $15.92/hour

Job Description:

We are seeking a personable and professional Receptionist to join our team. The Receptionist will be the first point of contact for our facility and is responsible for ensuring a welcoming environment for visitors, residents, and staff. The ideal candidate will manage incoming calls, provide information, and direct visitors as needed.

Responsibilities:

• Answer and direct calls, take messages, and provide facility information to callers.

• Greet and assist visitors, directing them to the appropriate office or resident room.

• Monitor visitor sign-in process and access to the facility, ensuring security protocols.

• Operate the facility's paging and phone system to locate personnel and manage communication.

• Provide communication assistance for residents without personal phones.

• Offer hospitality to visitors waiting for administrative personnel.

• Maintain updated records of residents, key personnel, and emergency contacts.

• Follow HIPAA guidelines and ensure resident confidentiality.

• Monitor presence of sales representatives in the facility.

Requirements:

• Must be able to read, write, speak, and understand English.

• Ability to make independent decisions when needed.

• Knowledge of computer systems and office equipment.

• Strong communication skills and customer service orientation.

• Nursing home experience is preferred.

If you are detail-oriented, enjoy interacting with people, and are committed to providing excellent service, we encourage you to apply!