Resident Services Coordinator

Avina Healthcare; Kenosha (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance including Dental and 

Vision

Paid Time Off for Sick and Vacation

Employer Matched 401k

Daily Pay

Employee Perks Site

Job summary

Avina Healthcare is seeking a detail-oriented, empathetic Resident Services Coordinator to manage onboarding, administrative operations, and the care transition pipeline for our residents. You will serve as the primary liaison between families and our internal clinical team.

The role emphasizes meticulous data handling, timely communication with discharge planners, and coordination across care teams in a fast-paced environment. Training is provided for healthcare tech and EHRs.

Qualifications

• 1–3 years of experience in a long-term care, assisted living, or skilled nursing facility (SNF) setting.
• Experience using modern healthcare tech, CRMs, or EHRs; ExaCare preferred but training provided for strong digital literacy.
• Exceptional verbal and written communication skills for interacting with hospital discharge planners, families, and clinicians.
• Ability to multitask in a fast-paced environment while maintaining meticulous data accuracy.

Responsibilities

• Manage onboarding, administrative operations, and care transition pipeline for residents.
• Serve as the primary liaison between families and the internal clinical team.

Skills

Verbal and written communication

Multitasking

Data accuracy

Tools

ExaCare

Job description

Resident Services Coordinator Benefits

• Competitive Pay




• Health Insurance including Dental and Vision




• Paid Time Off for Sick and Vacation Days




• Employer Matched 401k




• Daily Pay




• Employee Perks Site

Resident Services Coordinator Qualifications

• 1–3 years of experience in a long-term care, assisted living, or skilled nursing facility (SNF) setting.




• Experience using modern healthcare tech, CRMs, or EHRs. Direct experience with ExaCare is highly preferred, but training will be provided for candidates with strong digital literacy.




• Exceptional verbal and written communication skills for interacting with hospital discharge planners, families, and clinicians.




• Ability to multitask in a fast-paced environment while maintaining meticulous data accuracy.

Resident Services Coordinator Job Summary

We are seeking a detail-oriented, empathetic, and tech-savvy Resident Services Coordinator to manage the onboarding, administrative operations, and care transition pipeline for our residents. In this role, you will serve as the primary liaison between families and our internal clinical team.