Resident Services Coordinator

Mosaicms; Central Point, Northern (OR, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Mosaicms in Central Point, Oregon, is seeking a Resident Services Coordinator/Manager to supervise caregivers and support staff, coordinate resident care, and ensure compliance with state regulations. This full-time role leads daily huddles, trains staff, maintains records, and partners with healthcare professionals to implement individualized care plans for residents.

The position emphasizes compassionate leadership in a fast-paced care environment and requires strong communication and

Qualifications

• High school diploma or equivalent.
• Demonstrated ability to supervise and mentor frontline staff
• Strong organizational, problem-solving, and time-management skills
• Excellent verbal and written communication skills
• Ability to remain calm and professional in fast-paced, high-pressure environments
• 2+ years of experience in assisted living, memory care, or long-term care preferred
• Experience in medication management and familiarity with state regulations
• Prior experience conducting staff training and coaching

Responsibilities

• Staff Supervision & Training: Supervise caregivers and medication technicians, ensuring quality care and adherence to policies.
• Resident Care & Service Coordination: Coordinate with healthcare professionals to develop and implement individualized care plans.
• Lead daily staff huddles and communicate updates effectively.
• Complete administrative tasks, including tracking staff compliance, maintaining training records, and monitoring staff performance.

Skills

Supervision & mentoring

Organizational skills

Communication skills

Problem-solving

Time management

Experience in assisted living/memory/c

Staff training

Education

High school diploma or equivalent

Job description

As a Resident Services Coordinator/Manager, you will play a vital role in ensuring the highest level of care and support for our residents. In this full-time position, you will be responsible for supervising and training caregivers, medication technicians, and other support staff, while also coordinating resident care and services.

Key Responsibilities:

• Staff Supervision & Training: Supervise caregivers and medication technicians, ensuring quality care and adherence to policies. Conduct new employee orientations, complete skills checklists, and maintain ongoing competency validations.
• Resident Care & Service Coordination: Coordinate with healthcare professionals to develop and implement individualized care plans, ensuring the highest level of care and support for our residents.
• Lead daily staff huddles and communicate updates effectively.
• Complete administrative tasks, including tracking staff compliance, maintaining training records, and monitoring staff performance.

Qualifications & Skills:

• High school diploma or equivalent
• Demonstrated ability to supervise and mentor frontline staff
• Strong organizational, problem-solving, and time-management skills
• Excellent verbal and written communication skills
• Ability to remain calm and professional in fast-paced, high-pressure environments
• 2+ years of experience in assisted living, memory care, or long-term care preferred
• Experience in medication management and familiarity with state regulations
• Prior experience conducting staff training and coaching

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off