Resident Services Concierge

Larkspur at Twin Creeks; Allen (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Larkspur at Twin Creeks is seeking a courteous and capable receptionist/clerical assistant to support daily operations for residents, families, and staff. You will answer phones, greet visitors, and assist with paperwork and scheduling under the direction of the Business Office Manager.

The role requires strong communication skills, empathy, and teamwork. You will help maintain a safe, clean community and may assist with dining or housekeeping tasks as needed.

Qualifications

• High school diploma or GED required.
• Experience with clerical tasks is a plus.
• Ability to communicate clearly with residents, families, and staff.

Responsibilities

• Greet residents, families, and visitors with empathy and respect.
• Answer and route phone inquiries in a courteous and welcoming manner.
• Assist in scheduling new hires and processing paperwork.
• Support Business Office Manager as needed.
• Sort and route mail and prepare correspondence.
• Maintain HIPAA compliance in all communications.
• Assist with training of new employees.
• Provide housekeeping and/or laundry support as needed.
• Serve residents in dining areas when required.

Skills

Phone etiquette

Empathy

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Larkspur at Twin Creeks is seeking a courteous and capable receptionist/clerical assistant to support daily operations for residents, families, and staff. You will answer phones, greet visitors, and assist with paperwork and scheduling under the direction of the Business Office Manager.

The role requires strong communication skills, empathy, and teamwork. You will help maintain a safe, clean community and may assist with dining or housekeeping tasks as needed.