Resident Services & Community Programs Coordinator

MRK Partners; York (York County); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Life and AD&D insurance

Disability insurance

401(k) with company match

Paid time off

Supplemental insurance

Employee Assistance Program

Paid holidays

Great working environment

Job summary

MRK Management Company is seeking a Community and Supportive Services Coordinator to develop and implement programs addressing social and recreational needs for residents.

You will coordinate services at Carriage Works (York, PA), Willow Run (Lancaster, PA) and Landisville (E. Hempfield, PA), build networks with local agencies, provide case management, and report on activities while supporting property management and community relations.

Qualifications

• College degree and a minimum of three years of experience in human service.
• Minimum of two years of administrative experience, preferably in an office setting.
• Sound interpersonal skills; Strong written and verbal communication skills.
• Advanced customer service and problem-solving skills.
• Advanced organizational and time management skills.
• Technically proficient in Microsoft Office.
• Ability to travel up to 25% of the time; must possess a valid driver’s license and reliable transportation.

Responsibilities

• Models company mission and values.
• Coordinates the implementation of supportive service plans and the delivery of needed and appropriate services at all assigned properties.
• Identifies, develops, and maintains networks of existing community-based supportive and social service agencies for all assigned properties.
• Develops a resource directory of service providers for residents and property management.
• Provides general case management (including intake) and referral services to all residents needing assistance.
• Refers and links residents to service providers and agencies in the general community—such organizations will provide services which may include, but are not limited to: job readiness, training and employment, preventative health screenings, budget counseling and money management, parenting skills and childcare alternatives, educational opportunities, leadership development, and other family services.
• Prepares reports on supportive service activities and serves as a liaison with non-profit partners, the State’s Housing Finance Agency, and other governmental/oversight committees as required.
• Promotes on-site educational events which may include topics relating to healthcare, job search seminars, and life skills training.
• Provides technical assistance to residents and resident councils in establishing programs at the property, development of resident councils, fundraising, and incorporation of other service as needed.
• Works closely with property management to coordinate training of residents in understanding resident and management responsibilities particularly with respect to obligations of tenancy.
• Sets up volunteer support programs with service providers in the community.
• Improves knowledge and skill through participation in training sessions, annual service coordinator meetings, staff meeting and other professional development opportunities.
• Other duties as assigned

Skills

Interpersonal skills

Communication skills

Customer service

Problem solving

Organizational skills

MS Office

Travel up to 25%

Driver's license

Education

Bachelor's degree in human services

Tools

Microsoft Office

Job description

MRK Management Company is seeking a Community and Supportive Services Coordinator to develop and implement programs addressing social and recreational needs for residents.

You will coordinate services at Carriage Works (York, PA), Willow Run (Lancaster, PA) and Landisville (E. Hempfield, PA), build networks with local agencies, provide case management, and report on activities while supporting property management and community relations.