Resident Services & Community Coordinator

Redwood Communities; Long Beach (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

HSA medical plan

401(k) with company match

Life insurance

Employee assistance program

Paid time off

Paid holidays and floating holidays

Job summary

Redwood Communities in Long Beach, CA, is seeking a Resident Services Coordinator to help residents access services and strengthen housing stability. You will assess non-clinical needs, coordinate referrals, and maintain documentation with resident dignity and privacy in mind.

The role emphasizes developing partnerships with local agencies, conducting outreach, and supporting program development while aligning with HUD requirements and company policy.

Qualifications

• Bachelor's degree preferred; equivalent relevant experience may be accepted.
• 2-3 years in social-service delivery or resident support, preferably with HUD-assisted housing.
• Knowledge of HUD Multifamily housing programs and Fair Housing.
• Ability to conduct non-clinical assessments and coordinate services.
• Excellent interpersonal and written communication skills.

Responsibilities

• Assist residents in accessing public benefits and supportive resources.
• Develop and update resident services plans with residents.
• Coordinate on-site services, screenings, workshops, and community events.
• Maintain complete, secure resident case files and HUD-required reports.
• Escalate safety or legal concerns per protocol.

Skills

Resident services coordination

Case management

Non-clinical assessments

Community partnerships

Advocacy

Communication skills

Education

Bachelor's degree in Social Work or related field

Tools

Windows

Outlook

Word

Excel

Teams

Job description

Redwood Communities in Long Beach, CA, is seeking a Resident Services Coordinator to help residents access services and strengthen housing stability. You will assess non-clinical needs, coordinate referrals, and maintain documentation with resident dignity and privacy in mind.

The role emphasizes developing partnerships with local agencies, conducting outreach, and supporting program development while aligning with HUD requirements and company policy.