Resident Services Advocate for Housing Stability

Redwood Communities, Inc.; Long Beach (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

401(k)

PTO and holidays

EAP services

Job summary

Redwood Communities, Inc. seeks a Resident Services Coordinator in Long Beach, CA to help residents access services, strengthen housing stability, and remain independent.

The role coordinates referrals, supports program development, and maintains compliant documentation while collaborating with property teams and community partners. The position runs Monday–Friday, 8am–5pm, with a pay rate of $26.50–$28.50 per hour.

Qualifications

• Bachelor's degree or equivalent in related field; preferred social-service background.
• Knowledge of HUD Multifamily housing programs and Fair Housing rules.
• 2–3 years of social-service delivery or resident support experience preferred.
• Excellent interpersonal and written communication skills; ability to protect privacy.

Responsibilities

• Serve as connector, coordinator, educator, advocate, and documenter for residents with professional boundaries.
• Maintain proactive office presence and ongoing relationships with residents.
• Conduct intake and non-clinical assessments to identify priorities and service needs.
• Develop resident services plans with participation and consent where appropriate.
• Assist residents in accessing public benefits and supportive resources.
• Coordinate referrals with resident consent; follow up on service timeliness and outcomes.

Skills

Interpersonal skills

Bilingual abilities

Education

Bachelor's degree in Social Work, Gerontology, Psychology, Human Services, or a related field

Tools

Windows

Outlook

Word

Excel

Teams

Timekeeping systems

Case-management systems

Job description

Redwood Communities, Inc. seeks a Resident Services Coordinator in Long Beach, CA to help residents access services, strengthen housing stability, and remain independent.

The role coordinates referrals, supports program development, and maintains compliant documentation while collaborating with property teams and community partners. The position runs Monday–Friday, 8am–5pm, with a pay rate of $26.50–$28.50 per hour.