Resident Services Clerk: Scheduling, EMR & Admin

Premier Healthcare LLC; Schuylkill Haven (Schuylkill County); On-site; USD 32,000 - 60,000; Full time

Job summary

Premier Healthcare LLC is seeking an administrative/clinical support professional to schedule resident appointments, manage EMR records and coordinate transportation and visits for contracted physicians.

The role requires familiarity with EMR systems, medical terminology and HIPAA compliance. Strong communication and multitasking skills are essential for working across nursing staff and residents.

Qualifications

• Requires high school diploma or equivalent; prior healthcare experience preferred.
• Familiar with Windows-based programs and EMR charting.
• Knowledge of medical terminology and insurance CPT/ICD-9 codes.
• Maintain HIPAA confidentiality at all times.
• Strong written and verbal communication; able to work independently.
• Ability to multi-task and prioritize tasks in a fast-paced environment.
• Ability to lift up to 30 lbs and assist with transport when needed.

Responsibilities

• Schedule resident appointments, surgeries, diagnostic and therapeutic services and compile documents.
• Record medical and administrative information into the EMR.
• Maintain Lab and Pharmacy records on the units.
• Order labs, x-rays and other diagnostic testing.
• Schedule appointment for contracted physicians and gather information for visiting doctors.
• Maintain nursing forms on all units and assist with updating when required.
• Responsible for organization and cleanliness on all units.
• Answer the telephone on all units and relay messages to appropriate personnel.
• Accompany resident to health appointments or transport to in-house appointments when needed.
• Assist the Medical Records Director with other assigned duties.

Skills

Windows-based programs

EMR charting

Medical terminology

AHIMA charting requirements

CPT/ICD-9 codes

HIPAA compliance

Communication skills

Prioritize & multitask

Physical stamina

Education

High school diploma or equivalent

Healthcare experience preferred

Tools

EMR software

Office equipment

Job description

Premier Healthcare LLC is seeking an administrative/clinical support professional to schedule resident appointments, manage EMR records and coordinate transportation and visits for contracted physicians.

The role requires familiarity with EMR systems, medical terminology and HIPAA compliance. Strong communication and multitasking skills are essential for working across nursing staff and residents.