Resident Services & Affordable Housing Manager

Hrchamber; Harrisonburg, Northern (VA, KY); Hybrid; USD 4,127,000 - 5,572,000; Full time

Benefits offered by this job

Medical insurance with prescription

Dental and vision plans

403(b) retirement with up to 5% match

Over 230 hours PTO in year one

Relocation available for certain roles

Pre-K subsidy (eligibility)

On-demand pay

Company-paid short-term disability

Life insurance

Flexible Spending Account

Wellness Center access

Tuition reimbursement

Employee meal discounts

EAP and referral bonuses

Job summary

Virginia Mennonite Retirement Community in Harrisonburg, VA seeks a full-time exempt Resident Services Coordinator to act as the primary resident contact from admissions through transfer/discharge. You will build relationships with residents and families, linking them to services as needed and ensuring timely responses to issues.

Collaborating with the Director of Affordable Housing and VP of Independent Living, you will review and implement housing policies while ensuring HUD compliance and

Qualifications

• Bachelor’s degree in the field of human services and at least 2 years’ experience working with senior adults preferred.
• Must possess the ability to supervise, coordinate, and effectively lead the activities of others.
• Must be able to communicate orally, in writing, and through presentation effectively.
• Must be able to work collaboratively throughout the entire organization to effectively engage staff, residents, family members, and other stakeholders.
• Must possess computer experience with proficiency in Microsoft Office suite (Word, Excel, Power Point and Outlook) for operations, report generation, and presentations.
• Must possess a command of the English language, both written and spoken.
• Must be self-motivated, organized, and willing to be flexible to accommodate changing priorities.
• Proven ability to work both independently and in a team-based environment with minimal supervision. Proficiency in a second language is a plus.

Responsibilities

• Serve as the primary resident contact from admissions through transfer and discharge.
• Build relationships with residents and families/support systems and link residents to services as needed.
• Ensure resident issues and concerns receive appropriate responses.
• Work collaboratively with the Director of Affordable Housing and Vice President of Independent Living, reviewing/implementing residential housing policies and procedures that support the missions and philosophy of VMRC and applicable federal, state, and local regulations.
• Knowledgeable and compliant with HUD regulations.

Skills

Supervision

Communication

Microsoft Office

English proficiency

Self-motivated

Organized

Flexible

Teamwork

Second language (plus)

Education

Bachelor’s degree in Human Services

Tools

Microsoft Office

Job description

Virginia Mennonite Retirement Community in Harrisonburg, VA seeks a full-time exempt Resident Services Coordinator to act as the primary resident contact from admissions through transfer/discharge. You will build relationships with residents and families, linking them to services as needed and ensuring timely responses to issues.

Collaborating with the Director of Affordable Housing and VP of Independent Living, you will review and implement housing policies while ensuring HUD compliance and