Resident Services & Community Liaison

nheincteam; Bethesda (MD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

HDHP and PPO Health Insurance Plans

Dental and Vision Insurance

Short-Term and Long-Term Disability

Group Life Insurance

HSA and FSA

401(k) Retirement Plan

12 Paid Holidays

Up to 130 Hours of PTO

Job summary

NHE, Inc. in Bethesda is seeking a Resident Service Coordinator to educate residents, connect them with referrals and services in Affordable/HUD-subsidized housing, and support aging in place.

You will act as a liaison between residents and providers, perform non-clinical assessments, coordinate services, and maintain resource directories to help residents access benefits and entitlements.

Qualifications

• Bachelor's degree or HUD-approved equivalent experience in a social service field.
• Knowledge of elderly and disability services, referrals, and community resources.
• Two to three years of social service delivery experience preferred.

Responsibilities

• Conduct comprehensive, non-clinical assessments of residents for wellness and social needs.
• Help residents identify, access, and coordinate services.
• Encourage resident engagement and participation in service management.
• Develop educational and preventative health programs.
• Maintain partnerships with agencies and community providers.
• Maintain an up-to-date directory of community resources.
• Demonstrate professionalism and customer service.

Skills

Verbal communication

Written communication

Documentation

Critical thinking

Problem solving

Professional judgment

Education

Bachelor's degree in a social service-related field

HUD-approved equivalent experience

Job description

NHE, Inc. in Bethesda is seeking a Resident Service Coordinator to educate residents, connect them with referrals and services in Affordable/HUD-subsidized housing, and support aging in place.

You will act as a liaison between residents and providers, perform non-clinical assessments, coordinate services, and maintain resource directories to help residents access benefits and entitlements.