Resident Services Advocate (Part-Time)

RELATED; Sharon Hill (Delaware County); On-site; USD 33,062 - 34,440; Part time

Benefits offered by this job

Paid time off (19+ days)

Customizable total rewards package (cc

401(k) program

Health, vision, dental options

Employee Assistance Program

Job summary

Related Affordable is seeking a Part-Time Resident Service Coordinator to enhance residents' quality of life at our 172-unit affordable housing community in Darby Townhomes. You will connect residents with essential services, educate on eligibility, organize engagement activities, and coordinate with management and service providers.

The role emphasizes confidentiality, strong interpersonal skills, and a commitment to supporting residents to maintain independence and health outcomes within a

Qualifications

• Bachelor's degree preferred in Social Work, Psychology, Gerontology, Public Health, or related field; relevant work experience may substitute.
• At least 2 years of experience in resident/social service programs (preferably in affordable housing).
• Strong knowledge of local community resources and federal/state programs.
• Excellent interpersonal, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and web-based reporting systems.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• A strong passion for social action, delivery of quality services and the preservation of affordable housing.
• Shows accountability and reliability; proactive problem-solving and collaboration.

Responsibilities

• Provide individualized assistance to residents by identifying and connecting them to appropriate services.
• Educate residents and families on community services, eligibility criteria, and application processes.
• Organize and promote activities that encourage resident engagement and a supportive network among neighbors.
• Act as a liaison between residents, property management, and external service providers.
• Maintain accurate and confidential resident files, service logs, and incident reports; prepare quarterly summaries.
• Advocate for residents by facilitating access to resources and addressing barriers to service delivery.
• Collaborate with property management to plan monthly events calendars and develop volunteer programs.

Skills

Interpersonal skills

Organizational skills

Problem-solving

Confidentiality

Education

Bachelor's degree in Social Work, Psychology, Gerontology, Public Health, or a related field

Tools

Microsoft Office

Web-based reporting systems

Job description

Related Affordable is seeking a Part-Time Resident Service Coordinator to enhance residents' quality of life at our 172-unit affordable housing community in Darby Townhomes. You will connect residents with essential services, educate on eligibility, organize engagement activities, and coordinate with management and service providers.

The role emphasizes confidentiality, strong interpersonal skills, and a commitment to supporting residents to maintain independence and health outcomes within a