Resident Services Advocate — Growth & Impact

Mala Strana Rehabilitation Center; New Prague (MN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k) match

Free Medical Insurance

Scholarship opportunities

Loan reimbursement

Referral bonuses

Career path advancement

Next-day pay

Job summary

Monarch Healthcare Management is seeking a Social Services Designee in Minnesota to support residents’ psychosocial needs and coordinate admissions and discharges. You will work with families, staff, and community agencies to develop individualized care plans and ensure compliant, compassionate service.

The role involves documenting assessments, participating in care conferences, and promoting patient-centered care across Monarch’s network of facilities.

Qualifications

• Must recognize and understand psychosocial and emotional resident needs.
• Strong skills in communication, organization, management and leadership.
• Must perform essential functions with or without accommodation.
• Experience in healthcare, skilled nursing facility or assisted living.

Responsibilities

• Admission and Discharge Coordination: manage referrals, screenings, paperwork and financials; document discharge plans and coordinate home health or equipment needs.
• Resident and Family Support: provide emotional support, guidance, and information to residents and families; address psychosocial needs.
• Communication and Liaison: liaise between residents, families, staff and community agencies; relay changes and coordinate care.
• Care Planning Participation: complete social assessments and care planning documentation; participate in interdisciplinary care planning.
• Professional Conduct: maintain professional relationships and adhere to policies.
• Facility Compliance and Education: promote QAPI initiatives and keep current on policies and Residents’ Rights.

Skills

Psychosocial assessment

Communication

Organization

Leadership

Job description

Monarch Healthcare Management is seeking a Social Services Designee in Minnesota to support residents’ psychosocial needs and coordinate admissions and discharges. You will work with families, staff, and community agencies to develop individualized care plans and ensure compliant, compassionate service.

The role involves documenting assessments, participating in care conferences, and promoting patient-centered care across Monarch’s network of facilities.