Resident Services & Care Coordinator

Monarch Healthcare Management; New Prague (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

UKG Wallet - get paid the next day!

Free Single Medical Insurance

Loan reimbursement.

Scholarship Opportunities

Paid Time Off – Vacation Time

401 (k) with annual contribution match

Referral bonuses

Career path to other positions within

Job summary

Monarch Healthcare Management is seeking a Social Services Designee to support residents and families during admission and discharge, coordinating documentation and care planning within a multidisciplinary team.

You will provide emotional support, connect with referral sources, and help residents achieve the highest possible functioning, while ensuring compliance with policies and regulatory requirements.

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Must have strong skills in communication, organization, management, and leadership
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Experience in healthcare, skilled nursing facility or assisted living community

Responsibilities

• Admission and Discharge Coordination Manages the full admission process, including referrals, pre-admission screenings, paperwork, and financial applications; develops and documents ongoing discharge plans and coordinates home health or equipment needs.
• Resident and Family Support Provides emotional support, guidance, and information to residents and families, assists with adjustment to facility placement, grieving, and advanced directives, and addresses psychosocial needs.
• Communication and Liaison Acts as a link between residents, families, staff, and community agencies; communicates changes such as room assignments and coordinates care with appropriate personnel.
• Care Planning Participation Completes social assessments, PHq-9, BIMs, MDS, and care plan documentation; participates in interdisciplinary care planning and patient care conferences to ensure psychosocial and behavioral needs are addressed.
• Professional Conduct and Relationship Management Maintains courteous, cooperative, and professional relationships with residents, families, staff, and visitors; adheres to dress code, confidentiality, and facility policies.
• Facility Compliance and Education Promotes QAPI initiatives, maintains accurate departmental records, follows Abuse Prohibition Plan and regulatory requirements, attends continuing education, and keeps current on policies, procedures, and Residents’ Bill of Rights.

Skills

Communication

Organization

Leadership

Management

Job description

Monarch Healthcare Management is seeking a Social Services Designee to support residents and families during admission and discharge, coordinating documentation and care planning within a multidisciplinary team.

You will provide emotional support, connect with referral sources, and help residents achieve the highest possible functioning, while ensuring compliance with policies and regulatory requirements.