Social Services Designee

Monarch; New Brighton (MN); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Next-day pay

Free medical insurance

Loan reimbursement

Scholarships

Paid time off

401(k) match

Referral bonuses

Career path

Job summary

The Social Services Designee at Monarch Healthcare Management supports residents and families through admission and discharge by handling referrals, screenings, tours, approvals, and documentation, while also promoting facility services to referral sources.

The role clarifies legal documents and assists with advanced directives and financial aid, and helps residents navigate transitions within the facility.

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Experience in healthcare, skilled nursing facility or assisted living community
• Strong skills in communication, organization, management, and leadership.
• Able to perform essential functions of the position with or without accommodation.
• Must qualify for employment after a criminal background study (Minnesota DHS).

Responsibilities

• Support residents and families through admission and discharge processes.
• Manage referrals, screenings, tours, approvals, and documentation.
• Market facility services and build relationships with referral sources.
• Clarify legal documents and assist with advanced directives and financial aid.
• Conduct social assessments and required MDS/CAA documentation to develop care plans.
• Maintain records, ensure regulatory compliance, uphold confidentiality, and support quality improvement.

Skills

Empathy for residents

Communication skills

Organization & leadership

Ability to perform essential functions

Criminal background clearance

Job description

Monarch Healthcare Management Benefits Include:

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Loan reimbursement.
• Scholarship Opportunities
• Paid Time Off – Vacation Time
• 401 (k) with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

Social Services Designee

Position Summary:

The Social Services Designee supports residents and families throughout the admission and discharge process by managing referrals, screenings, tours, approvals, and documentation while also marketing facility services and building relationships with referral sources. This role clarifies legal documents, assists with emotional and psychosocial needs, and helps residents navigate advanced directives, financial aid applications, and transitions within the facility. As part of the interdisciplinary care team, the designee conducts social assessments, mental health screenings, and required MDS/CAA documentation to develop individualized care plans that promote each resident’s highest level of functioning. Additional responsibilities include maintaining accurate records, ensuring regulatory compliance, upholding professional communication and confidentiality standards, participating in quality improvement efforts, and contributing to policy development to support residents’ rights and overall well-being.

Qualifications:

• Must recognize and understand the psychosocial and emotional needs of residents.
• Experience in healthcare, skilled nursing facility or assisted living community
• Must have strong skills in communication, organization, management, and leadership.
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Must qualify for employment after a criminal background study, per guidelines of the Minnesota Department of Human Services.

About Monarch:

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.